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9.8

SpotScore

Quickbooks

QuickBooks Reviews in November 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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QuickBooks Reviews & Ratings

4.83

Excellent

Based on 8154 ratings & 8365 reviews

Are you using QuickBooks?

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

QuickBooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 1611-1620 out of 8356

S

Sharon

07/24/23

5 out of 5

Knowledgeable solution-oriented support

After an initial aborted online chat, I tried again and got Lisa who responded promptly and echoed back her understanding of my issue which was reassuring. She then went on to give me a solution that I was able to carry out while she was still online. Problem solved.

GK

Gurcharan Kaur

07/24/23

5 out of 5

Good Services

Good explanation regarding the queries.

K

Katherine

07/23/23

5 out of 5

Nigel at QBO Support was really helpful

Nigel at QBO Support was extremely helpful, and sorted out my issue very quickly. It turned out it was my not clearing cookies, nor updating Chrome to latest version that was the cause, but he very helpfully showed me updates needed, and all worked beautifully afterwards. Thank you

AB

Aubery Bookkeeping

07/23/23

5 out of 5

Rorie was fantastic!

Rorie was fantastic. My issue was solved very quickly. They looked at what was going on, all suggestions were very helpful and resolved something I had been struggling quite a long time with it. Quickbooks support is the best I have seen.

JF

Jeffrey Fielding

07/23/23

5 out of 5

Knowledge, courtesy and patience

Total understanding my problem and solved with patience

C

Customer

07/23/23

5 out of 5

Great knowledge

Very profesional

CF

Cathal Farrell

07/23/23

5 out of 5

The expert knew exactly how to resolve…

The expert knew exactly how to resolve my issue and quickly. Very efficient Thankyou

EF

Edd Foster

07/23/23

5 out of 5

fantastic software rely on it.....and…

fantastic software rely on it.....and it doesnt dissapoint!

OS

Olivia S

07/23/23

5 out of 5

Great service

It is really helpful to be able to discuss queries with a real person as & when they come up. Nothing was too much trouble & the ability to share your screen with the agents is a great feature. I dealt with John M & Johncell this past week & both of them were really helpful, friendly and were able to resolve my issue within minutes.

P

peter

07/23/23

5 out of 5

Very helpful indeed

Date of experience: July 24, 2023

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].