9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 1601-1610 out of 8356
PG
Philip Gibson
07/24/23
Quickbooks helpline always offer expert…
Quickbooks helpline always offer expert help and assistance, Cassandra was particularly helpful today
WM
Wendy Miller
07/24/23
Friendly efficient support.
Date of experience: July 25, 2023
KC
Kath Cassidy
07/24/23
Bank Reconciliation…
John Phu was very helpful and did not rush the situation. He was very thorough in the fault finding.
PM
PHILIP MURRAY
07/24/23
Excellent tech support
Date of experience: July 25, 2023
PR
Paresh Radia
07/24/23
Professional support
Professional support , the advisor was able to solve the problem quickly. Knew exactly what the solution to the issue was and guided me perfectly. Many tahks
K
Karen
07/24/23
Technophobe gets reconnected
As a technophobe I've always been worried about doing the accounts for my small business online, so when I encountered a problem gaining access to my QB account, I was very worried. However, Niall talked me through how to reconnect my business bank account to QBooks step by step. His instructions were clear and concise and I was reconnected within minutes.
M
Michelle
07/24/23
Quickbooks Chat help is brilliant
I was unable to complete a transfer of client so used the chat facility within quickbooks to get help. The Technician was patient and pleasant to deal with and although it took some time he helped me get to the result I needed without being made to feel silly or stupid, he dealt with system issues and guided me through what I needed to do at my end to sort my issue out.
T
Tracy
07/24/23
Great advice from Rachelle, great service
Rachelle was very polite and guided me through the system very well. she was very patient with me and has taught me well.
FE
Fiona Elliott
07/24/23
Quickbook staff are amazing
Sunny went above and beyond to help me today. So kind, polite and professional.
EU
Eden Utilities
07/24/23
Very impressed
Onboarding call was very helpful and I would happily recommend!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].