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9.8

SpotScore

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 1571-1580 out of 8356

LO

Lesley O'Connor

07/29/23

5 out of 5

I am a new employer and l have been…

I am a new employer and l have been trying for a week to get on the system, Mel answered the call and we explained everything to her and she said we both needed to sign incognito, when we did this the magic happened, l know l can't get the hours we spent on the phone back, it would be great if all your staff knew about, incognito as it saves so much time. Thank you so much Mel you are a superstar. It was driving Hylton Chimneys crazy why this could not be solved, you did it... Thanks

HM

Haroon Marshall

07/29/23

5 out of 5

Bilal

Bilal, thank you for your help. Appreciate your guidance.

AA

Alma at Boaz

07/29/23

5 out of 5

Far exceeded my expectations

Monique was brilliant - got to grips with the issue very quickly and talked me through the process of tracking what had gone wrong

A

Angeleyes

07/29/23

5 out of 5

Had a difficult issue with QBs and i…

Had a difficult issue with QBs and i had a lovely customer service representative. Who was extremely patient and although it took a while was polite throughout. would definitely recommend QBs online.

VF

Vincenzo Fusaro

07/29/23

5 out of 5

Really professional assistance

Date of experience: July 30, 2023

BP

Berenice Parker

07/29/23

5 out of 5

Ana J was so patient today helping me…

Ana J was so patient today helping me after migrating from Desktop, explained and helped me with my query nothing was a bother. We finally got the problem sorted and was very understanding.

MC

Marguerite Crossfield

07/29/23

5 out of 5

excellent service

Mohamad knew exactly what my problems were and was patiently able to direct me to make the required amendments

C

Carol

07/29/23

5 out of 5

Very helpful and informatiive service

Very helpful and informatiive service, thank you.

S

Shobz

07/29/23

5 out of 5

Adrianna in the customer services…

Adrianna in the customer services technical team was very helpful and very knowledgeable. She found a solution to a previous issue on VAT input that no one else had suggested. Thanks Adrianna

MA

Muhammad A

07/28/23

5 out of 5

"QuickBooks"

What do you like best about QuickBooks Desktop Pro? Very easily understandable and reliable software What do you dislike about QuickBooks Desktop Pro? Sometime we face alots of details Information to put What problems is QuickBooks Desktop Pro solving and how is that benefiting you? All problems solving and easily data entry

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].