9.8
SpotScore
Quickbooks Reviews in July 2026: User Ratings, Pros & Cons
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Quickbooks Reviews & Ratings
Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
Quickbooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 1561-1570 out of 8356
BP
Berenice Parker
07/29/23
Ana J was so patient today helping me…
Ana J was so patient today helping me after migrating from Desktop, explained and helped me with my query nothing was a bother. We finally got the problem sorted and was very understanding.
AA
Alex Andresen
07/29/23
Quick and helpfull support staff
Date of experience: July 30, 2023
C
Carol
07/29/23
Very helpful and informatiive service
Very helpful and informatiive service, thank you.
A
Angeleyes
07/29/23
Had a difficult issue with QBs and i…
Had a difficult issue with QBs and i had a lovely customer service representative. Who was extremely patient and although it took a while was polite throughout. would definitely recommend QBs online.
LO
Lesley O'Connor
07/29/23
I am a new employer and l have been…
I am a new employer and l have been trying for a week to get on the system, Mel answered the call and we explained everything to her and she said we both needed to sign incognito, when we did this the magic happened, l know l can't get the hours we spent on the phone back, it would be great if all your staff knew about, incognito as it saves so much time. Thank you so much Mel you are a superstar. It was driving Hylton Chimneys crazy why this could not be solved, you did it... Thanks
VF
Vincenzo Fusaro
07/29/23
Really professional assistance
Date of experience: July 30, 2023
ML
Marty Lynch
07/29/23
Helpful friendly and understanding…
Helpful friendly and understanding staff on all my recent contacts with quickbooks. I received g old attention. And have me more confidence.
S
Shobz
07/29/23
Adrianna in the customer services…
Adrianna in the customer services technical team was very helpful and very knowledgeable. She found a solution to a previous issue on VAT input that no one else had suggested. Thanks Adrianna
AA
Alex Andresen
07/29/23
Quick and helpfull support staff
Date of experience: July 30, 2023
ML
Marty Lynch
07/29/23
Helpful friendly and understanding…
Helpful friendly and understanding staff on all my recent contacts with quickbooks. I received g old attention. And have me more confidence.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].