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SpotScore

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 1491-1500 out of 8356

MD

Mr David Ralph

08/05/23

5 out of 5

Ross was great

Date of experience: August 06, 2023

AT

Ann To

08/05/23

5 out of 5

Had a great help from Cassandra

Had a great help from Cassandra, got the answer I needed.

LC

Lois Chell

08/05/23

5 out of 5

I was able to feel more confident with…

I was able to feel more confident with the new online accounting system. Filed the VAT returns on time, completed all the bank reconciliations including the data which was Migrated from the Desk Top version. Ross was very helpful and patient.

C

customer

08/05/23

5 out of 5

I like QuickBooks for since joining…

I like QuickBooks for since joining whenever I get stuck I can always get in touch and there is always someone at the other end of the line to help me regardless of how long it takes them to resolve my problem

L

Ledgers

08/05/23

5 out of 5

Very helpful

Very helpful and patient and resolved our query very quickly

TL

Toni Luong

08/05/23

5 out of 5

Very helpful advisor

Date of experience: August 06, 2023

C

Chintan

08/05/23

5 out of 5

Sally B was really helpful.

Sally B was really helpful. Thanks

PB

Paul Bates

08/05/23

5 out of 5

Help for the inexperienced

Being inexperienced in the accounting world, I hade cause to use the online chat facility. I 'met' Jess M. An absolute asset to the company. She was not only patient but helped me resolve my issues in a clear and timely manner. This interaction also helped me understand the great range of functions available. If Carlsberg made online chat assistants .....

IB

Ian Butterworth

08/05/23

5 out of 5

They talked me through reconnecting the…

They talked me through reconnecting the credit card account to QBO

EM

Emily McCorkell

08/05/23

5 out of 5

Monique Brown in Newcastle rocks

Monique Brown in Newcastle rocks! - Team Lo & Slo

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].