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9.8

Spot Score

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 1321-1330 out of 8356

BE

Brendan E

08/29/23

5 out of 5

Danni was absolutely amazing

Danni was absolutely amazing, I cannot thank her enough for her help, she is an absolute credit and I would give her a job in a heartbeat, thank you!

SC

Sue Coombe

08/29/23

5 out of 5

excellent service!!

excellent service!! very helpful! kept me calm!

V

VM

08/29/23

5 out of 5

Thankyou Princess Mae

Princess Mae got my problem solved and the numbers straight really fast. Firefox didn’t work, once on via Safari it worked. I had made too many accounts and mistakenly uploaded expenses to the wrong accounts, which then looked like duplicate entries (but weren’t) - we cleared that up, bit of housekeeping and the numbers were there.

KM

Kamal Makhkamov

08/29/23

5 out of 5

The consultant was professional and…

The consultant was professional and knew all the functions

M

Marcus

08/29/23

5 out of 5

All round -patience

All round -patience, courteous and technical knowledge. Well done Danni. Best Wishes

TG

Tracey Griffiths

08/29/23

5 out of 5

Query was handling promptly

Date of experience: August 30, 2023

FJ

Farah J

08/29/23

5 out of 5

Thanks Jess for your swift support and…

Thanks Jess for your swift support and help!

MS

Martyn Smith

08/28/23

5 out of 5

Fantastic customer support

The Quickbooks expert who has been helping me with my accounts issues today has been nothing short of extraordinary. I have never, ever had such amazing customer service - knowledgeable, patient, good humoured, really amazing. It's so rare to experience this in 2023.

TH

TERRY HOWARD

08/28/23

5 out of 5

Dealt with my enquiries quickly and…

Dealt with my enquiries quickly and efficiently

MS

Mandy South

08/28/23

5 out of 5

Top quality service

The level of knowledge on the software was amazing. Super helpful and very courteous and patient. Business hours had closed but she was still extremely patient and more than happy to help when I was still asking more questions. More than excellent customer service.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].