9.8
Spot Score
Quickbooks Reviews in July 2026: User Ratings, Pros & Cons
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Quickbooks Reviews & Ratings
Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
Quickbooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 1311-1320 out of 8356
A
Ann
09/02/23
All queries answered quickly and easily.
Date of experience: September 03, 2023
BS
B Smyth
09/02/23
Query resolved quickly
Query resolved quickly. Efficient and friendly customer agent.
C
Customer
09/01/23
Very efficient they knew their systems…
Very efficient they knew their systems well were able to retrieve all my missing data in minutes. Acknowledged the flaw in their system being it has to reconnect every 90 days and have obviously learned how to deal with this from the number of times encountering the same issue.
PS
Paula Sanabria
08/31/23
Great attention from Jess M in case…
Great attention from Jess M in case 15104589233.
RB
Rosslyn Borland
08/30/23
Fixed our problem
Date of experience: August 31, 2023
MP
Mrs Powell
08/30/23
First class customer service
Quickbooks customer service is first class. Always extremely helpful
C
cora
08/30/23
Very good customer service
Date of experience: August 31, 2023
AD
Anthony Deeming
08/29/23
Excellent service by the phone agent…
Excellent service by the phone agent who was very knowledgeable and although it was a complicated problem he resolved it.
LP
Lynne Padwick
08/29/23
Very knowledgeable.
Date of experience: August 30, 2023
V
veena
08/29/23
Jakki was very helpful and patient with…
Jakki was very helpful and patient with me and help me file 3 quarters of VAT returns as we had had issues earlier connecting with HMRC and they had togive us a new VAT registration number.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].