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9.8

Spot Score

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 1161-1170 out of 8356

EV

Elizabeth Vigar

09/25/23

5 out of 5

Very helpful and solved our issue

Date of experience: September 26, 2023

AA

Abdelmajid Afdel

09/25/23

5 out of 5

Right person in the right place

Ashwini was Patient and Professional.

G

Guest

09/25/23

5 out of 5

very patient and knowledgeable

very patient and knowledgeable, understood what I was trying to do and navigated around the system perfectly.

JM

Jenny Mercer

09/25/23

5 out of 5

Adam was very helpful and knowledgable

Adam was very helpful and knowledgable. He sorted out my issue in a friendly and kind manner

C

Claire

09/25/23

5 out of 5

The lady who looked after me was…

The lady who looked after me was fabulous

BD

Barbara D

09/25/23

5 out of 5

Quickbooks help desk

The Quickbooks help desk team are really good - they always know the answer to my questions.

OT

Olayinka Tomori

09/25/23

5 out of 5

Another good day with QB support...

Nigel was very patient to understand my challenge and did everything to ensure it was resolved. I generally feel confident that when I call Quickbooks Support, my enquiries will be given due attention.

SO

Solomon Obot

09/25/23

5 out of 5

The Rep was Knowledgeable

Date of experience: September 26, 2023

PD

Paul Dolan

09/25/23

5 out of 5

Excellent

Excellent, knowledgable and patient advisor

RW

Ricki Wellman

09/25/23

5 out of 5

Consistently outstanding assistance

Consistently outstanding assistance, just as expected. Dave W provided the necessary solutions for the issues I encountered. The support team is exceptional, delivering prompt and amiable service. They stay on the call until all problems are resolved, demonstrating genuine concern by inquiring about your day and offering further assistance if needed.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].