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9.8

Spot Score

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 1151-1160 out of 8356

NS

Natalie Smith

09/26/23

5 out of 5

Quick to respond and clear with…

Quick to respond and clear with instructions as to how to proceed.

AM

Alexis Mackie

09/26/23

5 out of 5

Great customer care

Phoebe was so helpful, patient and kind. She covered content at exactly the right pace, understood my objectives and asked the right question. A 10 out of 10 customer service experience!

AR

Amy Rowley-Conwy

09/26/23

5 out of 5

Brilliant!

Brilliant - super quick to call back (under a minute) & really helpful lovely employee who gave me the answer to my query quickly and in a way I could understand!

A

AW

09/26/23

5 out of 5

Great

Very helpful, clear instructions and good knowledge of the software.

M

Maree

09/26/23

5 out of 5

Excellent help

Date of experience: September 27, 2023

JN

Jessica Nurse

09/26/23

5 out of 5

So far I am loving this software

So far I am loving this software. Very helpful staff on the phone calls and set up help calls also, thank you :)

WC

William Clarke

09/26/23

5 out of 5

Oboarding session

My onboarding session with Marissan was really useful. She was friendly, knowledgeable and really took the time to understand my requirements and go the extra mile. Wonderful customer service.

JB

Julie Barrett

09/26/23

5 out of 5

Sally was professional

Sally was professional, knowledgeable, patient and polite.

FU

Finest uPVC Renovations

09/26/23

5 out of 5

Niall was a great advisor

Niall was a great advisor to speak with. I had a lot of questions as a 'noob' when it comes to QB Online. He answered everything and I now feel confident to submit everything!

W

Wendy

09/26/23

5 out of 5

Responsive and customised service…

Responsive and customised service provided. Very impressed.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].