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9.8

SpotScore

Quickbooks

QuickBooks Reviews in November 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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QuickBooks Reviews & Ratings

4.83

Excellent

Based on 8154 ratings & 8365 reviews

Are you using QuickBooks?

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

QuickBooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 1041-1050 out of 8356

RE

Robbie Erb

10/15/23

5 out of 5

Issues with Dates syncing QBO with HMRC…

Issues with Dates syncing QBO with HMRC for MTD and couldn't get around what is ordinarily a very straight process, dealt with Suresh Kumar who assisted me during this and was very helpful and was able to provide details that showed that that the HMRC site was relaying incorrect info and pointed me in the right direction, Thanks Suresh

BA

Bridget Adade

10/15/23

5 out of 5

Dawn was helpful

Dawn was helpful, patient, receptive and knowledgeable. I’m really grateful for her help

D

Donna

10/15/23

5 out of 5

Adam was very helpful

Adam was very helpful, encouraging and polite. Needed help with a journal that was misplaced, dam helped without complaint.

J

John

10/15/23

5 out of 5

Easy and assistant was very helpful.

Easy and assisting was very helpful.

KM

Kerry McCarthy

10/15/23

5 out of 5

helpful friendly & sorted problem

Date of experience: October 16, 2023

GF

Guy Fairweather

10/15/23

5 out of 5

Jesieca from Quickbooks Team helped me…

Jesieca from Quickbooks Team helped me understand my account and manage my finances better, thanks for all the help, I appreciate the call support!

A

Andrew

10/15/23

5 out of 5

Calm & patient assistance

Date of experience: October 16, 2023

A

Alastair

10/12/23

5 out of 5

Loved the personal service from the…

Loved the personal service from the team at QuickBooks

JC

James Cross

10/12/23

5 out of 5

Emma was absolute next level

Emma was absolute next level with her combination of instant technical knowledge and wonderful people skills, allowing me the time to rabbit on trying not to confuse her, no interruptions no getting me off the phone quickly and she of course completely resolved my issue allowing me to now meet my client on time this evening with all work done correctly. Emma, thank you 🙏 there will be a snow woman named after you in our garden this winter as promised!

A

Alfred

10/12/23

5 out of 5

The representative was very helpful.

Date of experience: October 13, 2023

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].