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SpotScore

Quickbooks

Quickbooks Reviews in August 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8154 ratings & 8365 reviews

Are you using Quickbooks?

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 1-10 out of 8356

T

Trevor

01/15/26

5 out of 5

Very helpful and patient

Very helpful and patient as we hadn’t used Quickbooks before. Told us everything we needed to know to get started.

H

HM

01/14/26

5 out of 5

Cassandra was so helpful and patient

Cassandra was so helpful and patient. Together we figured out my problem and got it resolved.

DP

Denise Prior

01/13/26

5 out of 5

Query dealt with very efficently

Cassandra was very helpful and a pleasure to speak to, she resolved the issue very quickly and made sure I was getting the best out of using quickbooks.

HG

Heidi Gaddes

01/12/26

5 out of 5

Best that money can buy

I have started to go self employed, quickbooks is definitely going to make my life easier , I have just had a tutorial which was done by a lovely lady and not AI .I actually feel more confident about invoicing people and setting up my own business

LA

Lamya Asgaraly

01/12/26

5 out of 5

it was very helpful and took time to…

it was very helpful and took time to guide me on the steps

PV

Paul Van

01/11/26

5 out of 5

Glazia was very helpful and patiently…

Glazia was very helpful and patiently assisted as I started using Quickbooks and answered questions. Thankyou

JM

Juliana Mbithi

01/08/26

5 out of 5

Nigel was very responsive and engaging…

Nigel was very responsive and engaging throughout the call. Really appreciate all the support and efforts to address my issue.

ML

Mrs Linda Struthers

01/08/26

5 out of 5

Very helpful member of staff

Very helpful member of staff - helped me solve my query

K

Kennedy

01/08/26

5 out of 5

Resolved my issue on cash receipts

Resolved my issue on cash receipts, explaining I had to issue a credit note to the customer

GJ

Gaynor Jolliffe

01/08/26

5 out of 5

Very helpful

Great call, very helpful. All my questions were answered and I’m ready to get on and record my accounts

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].