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Quantum Metric offers custom pricing plan
Quantum Metric impresses with its seamless ability to empower teams to swiftly validate customer friction and errors, moving from issue identification to informed business prioritization effortlessly. Users praise its intuitive design, easy query capabilities, and behavioral analysis features that provide solid insights into customer experiences. The platform's ...Read more
Provides proof of customer friction, errors, and experiences.
Enables quick validation and sizing of issues for business prioritization.
Intuitive and easy to use, especially for querying.
Offers behavioral analysis for deep insights.
The richness of features can be overwhelming for newcomers.
Limited selection of additional apps and connectors in the Marketplace.
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DF
Drew F
11/17/21
"Quantum Metric helps us drive customer-centric change"
What do you like best about Quantum Metric? From a technology standpoint, the integrations across Qualtrics and BigQuery ensure we always have robust data available for analysis. Linking directly to session replays mean we can not only look at quantitative analysis but actually review the pain points on our digital properties. We prioritize investigations based on our NPS.
AU
Anonymous User
11/17/21
"Excellent"
What do you like best about Quantum Metric? Quantum lets you not only do large-scale analytics but also replay specific customer sessions, which changed the game for us. Couldn't do analytics without it.
AU
Anonymous User
11/17/21
"Amazing product - great tool to monitor user session and understand user behavior"
What do you like best about Quantum Metric? Their feature-rich web portal lets us monitor the network API calls, console log errors & warnings, etc., which helps with customer support. The portal offers insights into the volume of visitors & conversions that occur and drills down into every user transaction. One can utilize dashboards to learn more about how to improve the application and discover the most common issues faced by customers that are blocking conversions along with the devices ...
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AU
Anonymous User
11/17/21
"Has been a great help on certain cases"
What do you like best about Quantum Metric? Ability to save a playback when reviewing transactions What do you dislike about Quantum Metric?
AU
Anonymous User
11/17/21
"Quantum Metric"
What do you like best about Quantum Metric? It's an easy playback system to use - almost look at it on a daily basis. What do you dislike about Quantum Metric?
AU
Anonymous User
11/17/21
"Quantum Metric"
What do you like best about Quantum Metric? It's an easy playback system to use - almost look at it on a daily basis. What do you dislike about Quantum Metric?
MP
Meet P
11/16/21
"Great tool to debug customer issues and journey"
What do you like best about Quantum Metric? The replay of the customer journey helps debug the issues so quickly and effortlessly that this has become my primary tool whenever I'm debugging the production issues.
AU
Anonymous User
11/11/21
"Game-changer"
What do you like best about Quantum Metric? Quantum Metric has been a game-changer. It is a powerful tool for analytics and defect reporting, but it has been extremely beneficial from a training development standpoint. We can see exactly what the customer is experiencing and use that information in our training.
AU
Anonymous User
11/10/21
"Invaluable partnership for keeping us on top of the consumer journey"
What do you like best about Quantum Metric? Having access to an intuitive tool with functional, readable dashboards/reporting functions, and the support of an informed, responsive and personable customer success team.
AU
Anonymous User
11/05/21
"First steps with Quantum Metrics"
What do you like best about Quantum Metric? The support to date with our integration with QM has been really good, the product is easy to use. What do you dislike about Quantum Metric?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
