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Quantum Metric - Product Analytics Software

Quantum Metric Reviews in June 2025: User Ratings, Pros & Cons

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4.7

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Quantum Metric Reviews & Ratings

4.7

Excellent

Based on 176 ratings & 230 reviews

Rating Distribution

Excellent

(179)

Very Good

(49)

Good

(2)

Poor

(0)

Terible

(0)

Expert's Review

Quantum Metric impresses with its seamless ability to empower teams to swiftly validate customer friction and errors, moving from issue identification to informed business prioritization effortlessly. Users praise its intuitive design, easy query capabilities, and behavioral analysis features that provide solid insights into customer experiences. The platform's ...Read more

Quantum Metric pros and cons

  • Provides proof of customer friction, errors, and experiences.

  • Enables quick validation and sizing of issues for business prioritization.

  • Intuitive and easy to use, especially for querying.

  • Offers behavioral analysis for deep insights.

  • The richness of features can be overwhelming for newcomers.

  • Limited selection of additional apps and connectors in the Marketplace.

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Showing 151-160 out of 230

PZ

Pete Z

11/04/21

5 out of 5

"Immediately became a "can't live without it" tool enterprise wide."

What do you like best about Quantum Metric? Fast, customizable insights and reporting, plus their product team never rests and it's ever improving. What do you dislike about Quantum Metric?

ML

Mohican L

11/04/21

5 out of 5

"Quantum Metric helps ensure that our customers have the best possible experience on Daz3d.com."

What do you like best about Quantum Metric? QM helps us see in real-time how our customers are using our website. It surfaces bugs and poor user experiences that aren't showing up in logs and other places.

AU

Anonymous User

11/04/21

4 out of 5

"Good tool for viewing user session play backs, but which there was better documentation"

What do you like best about Quantum Metric? Session playbacks do a good job of showing what the user experienced. What do you dislike about Quantum Metric?

AU

Anonymous User

11/04/21

4 out of 5

"Good tool for viewing user session play backs, but which there was better documentation"

What do you like best about Quantum Metric? Session playbacks do a good job of showing what the user experienced. What do you dislike about Quantum Metric?

SP

Somer P

11/03/21

5 out of 5

"Not just a platform, a true partnership"

What do you like best about Quantum Metric? Quantum Metric is extremely helpful when it comes to troubleshooting and providing data to help teams' prioritize issues that arise. The platform continues to improve and add new features regularly. The session replays are critical to all of our CX, Marketing and DevOps teams. Our teams also frequently utilize the segment builder as you can get very detailed and granular in your segmentation/audience targeting. They do a great job of showing us ...

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AU

Anonymous User

11/02/21

5 out of 5

"Save time, serve my customer best"

What do you like best about Quantum Metric? The necessary data was captured nice and well What do you dislike about Quantum Metric?

AU

Anonymous User

11/02/21

5 out of 5

"Great insights and perfect view of my user base"

What do you like best about Quantum Metric? The ease with which I can filter down to users that match what I'm trying to look for. The segmenting capabilities and ability to EASILY share found sessions is incredible.

AP

Austin P

11/02/21

5 out of 5

"Literally places you in the customer's shoes"

What do you like best about Quantum Metric? It helps me take member feedback and see it in action. Removes noise from poor descriptions of experience and helps me understand customer perception of things that employees can see as intuitive.

AU

Anonymous User

06/02/21

5 out of 5

"Best data tool I've used!"

What do you like best about Quantum Metric? The support has been wonderful and it's so easy to use! What do you dislike about Quantum Metric?

AU

Anonymous User

05/25/21

5 out of 5

"System Manager"

What do you like best about Quantum Metric? Deployment flexibility and value from day one What do you dislike about Quantum Metric?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].