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Quantum Metric offers custom pricing plan
Quantum Metric impresses with its seamless ability to empower teams to swiftly validate customer friction and errors, moving from issue identification to informed business prioritization effortlessly. Users praise its intuitive design, easy query capabilities, and behavioral analysis features that provide solid insights into customer experiences. The platform's ...Read more
Provides proof of customer friction, errors, and experiences.
Enables quick validation and sizing of issues for business prioritization.
Intuitive and easy to use, especially for querying.
Offers behavioral analysis for deep insights.
The richness of features can be overwhelming for newcomers.
Limited selection of additional apps and connectors in the Marketplace.
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PS
Pusparaj S
03/29/22
"Quantum Metrics for Analytics Professsional"
What do you like best about Quantum Metric? Quantum Metrics have been very helpful in providing insights around customer journey on the website, the pain point for the customer, the interaction happening on the website. All these features along with page level deep dive helps in understanding and deep diving a particular problem
AU
Anonymous User
03/29/22
"Huge value add"
What do you like best about Quantum Metric? The tool provides access to detail that otherwise would be impossible to retrieve. What do you dislike about Quantum Metric?
AU
Anonymous User
03/29/22
"QM allows me to investigate application issues including frequency."
What do you like best about Quantum Metric? A quick investigation of application issues. What do you dislike about Quantum Metric?
JD
Jeet D
03/29/22
"Analyzing user session is just amazing with quantum metric tool"
What do you like best about Quantum Metric? User replay and network performance tab to analyze user requests and response What do you dislike about Quantum Metric?
AU
Anonymous User
03/29/22
"Invaluable for verifying bugs and poin points"
What do you like best about Quantum Metric? Being able to field a customer inquiry/complaint and go review their sessions in real time is awesome. There's no more "can you please email us a screenshot of what you saw?"....we can see what they saw and have a recommended fix or improvement within minutes of being notified. Quantum Metrics will then allow us to view other sessions with similar experiences while we work on an RCA.
FF
Farhaan F
03/29/22
"QM is an excellent tool for understanding issues that customers might run into."
What do you like best about Quantum Metric? I like the ability to see the exact interaction that the customer had before they faced an issue. Also the ability to see the exact API response is a game changer. Also ability to find other customers facing a similar issue is great.
AM
Antonio M
03/29/22
"Muy amigable para el usuario"
What do you like best about Quantum Metric? Poder validar la actividad de los usuarios y fortalecer el análisis de los casos reportados por los mismos. What do you dislike about Quantum Metric?
SA
Sofian A
03/29/22
"Game-changer tool to understand Site engagement"
What do you like best about Quantum Metric? Seeing interactions and clicks on specific sections of our site pages, as well as replaying customers's sessions on site to identify issues
AU
Anonymous User
03/29/22
"A highly valued behavior analysis and performance tool!"
What do you like best about Quantum Metric? I love the interface, as a multiplatform team, this is my favorite tool to use to analyze information, understand the customer experience and quickly identify issues.
AV
Anshul V
03/29/22
"Use Quantum for user issues"
What do you like best about Quantum Metric? session replay for user and it's wait time on each page What do you dislike about Quantum Metric?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
