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Quantum Metric - Product Analytics Software

Quantum Metric Reviews in June 2025: User Ratings, Pros & Cons

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4.7

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Quantum Metric Reviews & Ratings

4.7

Excellent

Based on 176 ratings & 230 reviews

Rating Distribution

Excellent

(179)

Very Good

(49)

Good

(2)

Poor

(0)

Terible

(0)

Expert's Review

Quantum Metric impresses with its seamless ability to empower teams to swiftly validate customer friction and errors, moving from issue identification to informed business prioritization effortlessly. Users praise its intuitive design, easy query capabilities, and behavioral analysis features that provide solid insights into customer experiences. The platform's ...Read more

Quantum Metric pros and cons

  • Provides proof of customer friction, errors, and experiences.

  • Enables quick validation and sizing of issues for business prioritization.

  • Intuitive and easy to use, especially for querying.

  • Offers behavioral analysis for deep insights.

  • The richness of features can be overwhelming for newcomers.

  • Limited selection of additional apps and connectors in the Marketplace.

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Showing 101-110 out of 230

TH

Timothy H

06/28/22

4 out of 5

"For anyone in ecommerce, great tool for visualization and quick answers."

What do you like best about Quantum Metric? I like the data visualization piece. Very simplistic while giving you great analysis on specific pages. Visible was a gamechanger

AU

Anonymous User

06/28/22

3.5 out of 5

"Great insights, even better customersupport!"

What do you like best about Quantum Metric? I enjoy the UX package features the most. They help to understand how I should order content on our pages based on how much attention there is at certain depths, understand what elements are linked with higher conversions and much more.

AU

Anonymous User

06/28/22

3.5 out of 5

"Great insights, even better customersupport!"

What do you like best about Quantum Metric? I enjoy the UX package features the most. They help to understand how I should order content on our pages based on how much attention there is at certain depths, understand what elements are linked with higher conversions and much more.

PA

Pablo A

06/27/22

5 out of 5

"Great Business Support"

What do you like best about Quantum Metric? What I like the most is that the platform gives you insights that you can prioritize easily thanks to assigning an economic value to it.

AU

Anonymous User

06/24/22

5 out of 5

"Insights into customer behaviors are effortless when using QM"

What do you like best about Quantum Metric? Quantum shines in its ability to avoid looking at the big picture but instead focus on individual segments within. Indeed, the core of its functionality, 'segment builder,' allows any user to enter specific, detailed search parameters and see where the data takes you. Results can be illustrated in many ways; results are so precise that it doesn't take long to communicate concerns throughout the group quickly. A brief consultation is all it takes, ...

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AU

Anonymous User

06/17/22

4.5 out of 5

"Helpful digital analytics tool"

What do you like best about Quantum Metric? Good support from QM team. Wide range of digital analytics features such as: seeing what customers are doing, identifying issues and opportunities, and analyzing customer behavior. Has helped to identify and resolve many customer experience concerns.

AU

Anonymous User

06/14/22

4.5 out of 5

"Great user friendly tool that's intuitively easy to learn from!"

What do you like best about Quantum Metric? Besides the great information that can be seen from/captured within replays, I really like how very 'collaborative' the tool is with sharing recommended segments when querying, etc.

NP

Nichole P

06/14/22

4.5 out of 5

"A wonderful platform that allows you to solve issues and improve the user experience with ease."

What do you like best about Quantum Metric? Being able to search the end consumer session replay. Utilizing dashboards to monitor the health of user interfaces and experience.

AU

Anonymous User

06/13/22

4.5 out of 5

"QM helps you see the customer experience!"

What do you like best about Quantum Metric? Using the playback to tell the customer story. What do you dislike about Quantum Metric?

AU

Anonymous User

06/09/22

4.5 out of 5

"Great Partner for Customer Analysis"

What do you like best about Quantum Metric? Quantum Metric has been a great partner for our customer analysis. They have worked with us to add coverage, statistics and dashboards. It has been a great tool for unlocking insights and has helped lead to many improvements for our customers.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].