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9.5

SpotScore

PureVPN - VPN Software

PureVPN Reviews in September 2026: User Ratings, Pros & Cons

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4.86

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PureVPN Reviews & Ratings

4.86

Excellent

Based on 4360 ratings & 4534 reviews

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Rating Distribution

Excellent

(4257)

Very Good

(143)

Good

(20)

Poor

(18)

Terrible

(96)

Spotsaas Editor’s POV

PureVPN delivers fast, stable connections across 6,500+ servers globally, with native support for streaming, torrenting, and P2P traffic. The interface is straightforward—split tunneling, WireGuard protocol, and kill switch are all accessible from the main menu without buried settings. Support responds within 24 hours for most tickets and typically resolves ...Read more

PureVPN pros and cons

  • Reliable and stable VPN performance with consistently fast connections, ideal for streaming, torrenting, and secure browsing.

  • Interface is easy to navigate even for novice users.

  • Extensive server options globally, catering to a variety of usage needs and preferences.

  • Excellent customer support, with quick response times and knowledgeable representatives who consistently resolve issues effectively.

  • Occasional issues with connecting or renewing the subscription, though typically resolved quickly by support.

  • Initial setup or troubleshooting might require help for less tech-savvy users.

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Showing 491-500 out of 4534

T

Tadicus

12/13/23

5 out of 5

Best teamviewer customer support i ever…

Best teamviewer customer support i ever got in my life by Ryan from PureVPN. Previously there were some issues and customer support was struggling to fix it for 45 mins and he just came in and fixed it in 5 minutes.

L

Lo

12/13/23

5 out of 5

Thanks Nasim for your help

Date of experience: December 14, 2023

SS

Scott Strobeck

12/13/23

5 out of 5

You can best rate a company based on…

You can best rate a company based on their customer service. I wanted to renew and didn't see the option I wanted. Chatted with Furqan and he helped me through the process. Very professional.

MC

Michaela Collins

12/13/23

5 out of 5

First Rate Service

I am enjoying using Pure VPN. It does everything it said it would. If I very occasionally write to them with a problem, they come back to me almost immediately and sort everything out. Their after-sales service team are very very attentive. I would highly recommend Pure to anyone thinking of getting a VPN.

RI

Rakib Islam

12/13/23

5 out of 5

now day's a great VPN

Nice working but sometimes it working slowly

E

EDDEXT

12/12/23

5 out of 5

excellent customer service I received from Emily Kramer

I am writing to express my appreciation for the excellent customer service I received from Emily. I recently had a technical issue with my PureVPN subscription, and Emily was very helpful in resolving the issue. She was patient, understanding, and went above and beyond to help me get back up and running. I was particularly impressed with Emily's enthusiasm, communication skills, and willingness to go the extra mile to keep me as a customer. She is a valuable asset to your company, and I am ...

Read more

T

Timppa

12/12/23

5 out of 5

Asim, Help Desk

Asim did very a good job to resolve my purevpn problems. Matters got fixed very professionally and quickly.

JM

Joe Matt

12/11/23

5 out of 5

I travel internationally and use it for…

I travel internationally and use it for my banking and my TV, it has always worked well for me and if I've ever had a problem customer has been quick to help me and worked things out

BG

BotBox GmbH

12/08/23

5 out of 5

you configured my router in a few…

you configured my router in a few seconds so that I can finally access my booked options

M

Mohamed

12/08/23

5 out of 5

Amazing help

Date of experience: December 09, 2023

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].