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9.5

SpotScore

PureVPN - VPN Software

PureVPN Reviews in September 2026: User Ratings, Pros & Cons

Protect your privacy and unlock the internet.

4.86

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PureVPN Reviews & Ratings

4.86

Excellent

Based on 4360 ratings & 4534 reviews

Are you using PureVPN?

Rating Distribution

Excellent

(4257)

Very Good

(143)

Good

(20)

Poor

(18)

Terrible

(96)

Spotsaas Editor’s POV

PureVPN delivers fast, stable connections across 6,500+ servers globally, with native support for streaming, torrenting, and P2P traffic. The interface is straightforward—split tunneling, WireGuard protocol, and kill switch are all accessible from the main menu without buried settings. Support responds within 24 hours for most tickets and typically resolves ...Read more

PureVPN pros and cons

  • Reliable and stable VPN performance with consistently fast connections, ideal for streaming, torrenting, and secure browsing.

  • Interface is easy to navigate even for novice users.

  • Extensive server options globally, catering to a variety of usage needs and preferences.

  • Excellent customer support, with quick response times and knowledgeable representatives who consistently resolve issues effectively.

  • Occasional issues with connecting or renewing the subscription, though typically resolved quickly by support.

  • Initial setup or troubleshooting might require help for less tech-savvy users.

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Showing 371-380 out of 4534

J

James

02/04/24

5 out of 5

Excellent customer service

Excellent customer service. I had an issue overseas and Alex and Maria really went out of their way to help. Issue resolved, back online in no time. Pure VPN customer service is really excellent.

J

James

02/04/24

5 out of 5

Excellent customer service

Excellent customer service. I had an issue overseas and Alex and Maria really went out of their way to help. Issue resolved, back online in no time. Pure VPN customer service is really excellent.

MS

Michael Schmidt

02/02/24

5 out of 5

All fine

All fine, some issues every now and then at reboot with the selection of recommended server. I am sure we will solve this in the future, just did not bother contacting service yet.

RS

Robert Smail

02/02/24

5 out of 5

I am so grateful for your excellent…

I am so grateful for your excellent advice/service. I am exceptionally pleased with your Representative: Furqan !!!!😊 PureVPN has always surpassed my expectations on both service and support !!! I highly recommend them to all & you won't regret it.

J

JA

02/02/24

5 out of 5

Great customer service

Great customer service! Quick to address the matter. It's get resolved easily. Thank you! Been using their VPN service for 10 years. It works for most of the streaming sites, connecting to public wifi among other things.

MW

Manling Wu

02/02/24

5 out of 5

Happy experience with the live chat…

Happy experience with the live chat support provided by Asim. Long trouble to connect internet via China and the problem has been solved in few minutes with Asim. Thanks a lot!

MW

Manling Wu

02/02/24

5 out of 5

Happy experience with the live chat…

Happy experience with the live chat support provided by Asim. Long trouble to connect internet via China and the problem has been solved in few minutes with Asim. Thanks a lot!

J

JA

02/02/24

5 out of 5

Great customer service

Great customer service! Quick to address the matter. It's get resolved easily. Thank you! Been using their VPN service for 10 years. It works for most of the streaming sites, connecting to public wifi among other things.

RS

Robert Smail

02/02/24

5 out of 5

I am so grateful for your excellent…

I am so grateful for your excellent advice/service. I am exceptionally pleased with your Representative: Furqan !!!!😊 PureVPN has always surpassed my expectations on both service and support !!! I highly recommend them to all & you won't regret it.

MS

Michael Schmidt

02/02/24

5 out of 5

All fine

All fine, some issues every now and then at reboot with the selection of recommended server. I am sure we will solve this in the future, just did not bother contacting service yet.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].