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9.5

SpotScore

PureVPN - VPN Software

PureVPN Reviews in September 2026: User Ratings, Pros & Cons

Protect your privacy and unlock the internet.

4.86

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PureVPN Reviews & Ratings

4.86

Excellent

Based on 4360 ratings & 4534 reviews

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Rating Distribution

Excellent

(4257)

Very Good

(143)

Good

(20)

Poor

(18)

Terrible

(96)

Spotsaas Editor’s POV

PureVPN delivers fast, stable connections across 6,500+ servers globally, with native support for streaming, torrenting, and P2P traffic. The interface is straightforward—split tunneling, WireGuard protocol, and kill switch are all accessible from the main menu without buried settings. Support responds within 24 hours for most tickets and typically resolves ...Read more

PureVPN pros and cons

  • Reliable and stable VPN performance with consistently fast connections, ideal for streaming, torrenting, and secure browsing.

  • Interface is easy to navigate even for novice users.

  • Extensive server options globally, catering to a variety of usage needs and preferences.

  • Excellent customer support, with quick response times and knowledgeable representatives who consistently resolve issues effectively.

  • Occasional issues with connecting or renewing the subscription, though typically resolved quickly by support.

  • Initial setup or troubleshooting might require help for less tech-savvy users.

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Showing 1811-1820 out of 4534

AC

Adrian Cartwright

05/30/22

5 out of 5

Had a problem logging into my account…

Had a problem logging into my account on android TV, spoke to a guy called Travis who helped me in minutes and got it working, superb customer service 👍

F

Fabio

05/29/22

5 out of 5

Excellent connection to see Netflix…

Excellent connection to see Netflix United States and Japan

PT

Phil Thompson

05/29/22

5 out of 5

PureVPN wouldn't access internet

PureVPN stopped working and wouldn't take my password, I was stumped what to do. Alfred was great, talked me through the process and sorted it very quickly, Great professional service, top stuff, thanks Alfred. Cheers, Phil

JC

J Carlton

05/29/22

5 out of 5

I came back because of people like Frank!

I'd been a prior customer, and returned today. I had some trouble with my computer and the program and Frank helped me through multiple issues! He was fantastic! Patient and knowledgeable! I know why I came back, and it's because of Frank and others at VPN who are as superb as he is!

EC

E C

05/29/22

5 out of 5

Very helpful.

Very helpful. Nice chat.

AP

A Patel

05/29/22

5 out of 5

My VPN was not working

My VPN was not working. Finn helped me resolve the issue. Great job!

KD

kevin devos

05/29/22

5 out of 5

Very helpfull service.

Very helpfull service. Had a issue with rollout of a new feature. Summer helped me trough and now I am once again rocking PureVPN

AB

Alina Bodic

05/29/22

5 out of 5

Very patient and nice staff from…

Very patient and nice staff from customer service. They guided me through the process of recovering account informations. A huge thank you. Alina Bodic

TM

Tyreque Martin

05/28/22

5 out of 5

Rafael is probably the best customer…

Rafael is probably the best customer service rep I’ve ever dealt with.

YW

YOUWEI WU

05/28/22

5 out of 5

they fix my problem right away thank you

Date of experience: May 29, 2022

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].