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9.5

SpotScore

PureVPN - VPN Software

PureVPN Reviews in September 2026: User Ratings, Pros & Cons

Protect your privacy and unlock the internet.

4.86

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PureVPN Reviews & Ratings

4.86

Excellent

Based on 4360 ratings & 4534 reviews

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Rating Distribution

Excellent

(4257)

Very Good

(143)

Good

(20)

Poor

(18)

Terrible

(96)

Spotsaas Editor’s POV

PureVPN delivers fast, stable connections across 6,500+ servers globally, with native support for streaming, torrenting, and P2P traffic. The interface is straightforward—split tunneling, WireGuard protocol, and kill switch are all accessible from the main menu without buried settings. Support responds within 24 hours for most tickets and typically resolves ...Read more

PureVPN pros and cons

  • Reliable and stable VPN performance with consistently fast connections, ideal for streaming, torrenting, and secure browsing.

  • Interface is easy to navigate even for novice users.

  • Extensive server options globally, catering to a variety of usage needs and preferences.

  • Excellent customer support, with quick response times and knowledgeable representatives who consistently resolve issues effectively.

  • Occasional issues with connecting or renewing the subscription, though typically resolved quickly by support.

  • Initial setup or troubleshooting might require help for less tech-savvy users.

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Showing 1691-1700 out of 4534

O

Oleg

07/07/22

5 out of 5

Windows didn't connect to the PureVPN…

Windows didn't connect to the PureVPN server. Customer Service replied to my request within 30 min. The issue was resolved after following the steps described in the email. Thanks to Neelov from PureVPN.

DK

Donna Kamper

07/06/22

5 out of 5

Frank is AWESOME

Frank is AWESOME! I couldn't log in, he looked up my account and gave me excellent guidance. Now I'm "in like Flynn!" Thanks so much, Frank!

E

Eddie

07/06/22

5 out of 5

Lorenzo in call support

Lorenzo in call support was the tech that help me in tech support. He was great and patient. Resolved my issue. Great service

C

Chongpeng

07/05/22

5 out of 5

A great experience of purevpn livechat service

There's a problem with logging in my purevpn account, so I connected the livechat service. Alex helped me online. He's very kind and patient, after tried many times, the problem was not solved, then, Alex helped me remotely via anydesk. And finally it worked, I can use the VPN again. I really appreciate the help of your service, Thank a lot to Alex, he's really a good staff.

HA

Héctor Arenas Neira

07/04/22

5 out of 5

Good - Excelllent

Good. Indeed

TR

T R

07/04/22

5 out of 5

The team is always very responsive and…

The team is always very responsive and helpful! Quick turn around to fix any issues! Thanks Willey.

CV

Carmine Vilardi

07/03/22

5 out of 5

Quick and efficient service

I had an issue with my credentials. Through an online chat with the customer service I could rapidly solve my problem.

G

George

07/03/22

5 out of 5

Excelent customer service

Excelent customer service, Alex resolved my problem with my router.

F

FdS

07/03/22

5 out of 5

Had issues with Ubuntu and dedicated IP…

Had issues with Ubuntu and dedicated IP address so I chat with customer service agent Summer and they managed to resolve it.

MS

Michael Strohm

07/03/22

5 out of 5

Excellent VPN

Fast connections, multiple servers throughout the US and outside the country as well. Excellent customer service.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].