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9.5

Spot Score

PureVPN - VPN Software

PureVPN Reviews in May 2025: User Ratings, Pros & Cons

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4.6

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PureVPN Reviews & Ratings

4.6

Excellent

Based on 14528 ratings & 4534 reviews

Rating Distribution

Excellent

(4257)

Very Good

(143)

Good

(20)

Poor

(18)

Terible

(96)

Expert's Review

PureVPN has consistently demonstrated itself as a reliable and user-friendly VPN service, earning high praise from both novice and experienced users. The service's standout features include robust performance with fast, stable connections and a vast server network that supports diverse purposes, from streaming and torrenting to enhancing online privacy. Many ...Read more

PureVPN pros and cons

  • Reliable and stable VPN performance with consistently fast connections, ideal for streaming, torrenting, and secure browsing.

  • User-friendly interface, making it easy to navigate even for novice users.

  • Extensive server options globally, catering to a variety of usage needs and preferences.

  • Excellent customer support, with quick response times and knowledgeable representatives who consistently resolve issues effectively.

  • Occasional issues with connecting or renewing the subscription, though typically resolved quickly by support.

  • Initial setup or troubleshooting might require help for less tech-savvy users.

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Showing 101-110 out of 4534

J

Jennie

05/14/24

5 out of 5

Helped until issue resolved

I have been using PureVPN for a number of years on an iPad. However, I recently bought a laptop and installed an antivirus product. Unfortunately this seemed to prevent me using the VPN. I had many emails offering me solutions but eventually the expert had to get hands on and helped by remotely accessing my laptop. The agent Meesum was very knowledgeable and patient as I am older and thus not quite so comfortable with technology. I really am grateful for his help and support and would ...

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SG

Serafin Grivel

05/14/24

5 out of 5

Super fast response and friendly

Fast, very helpful and friendly. Thank you!

R

roger

05/14/24

5 out of 5

I had a CODE5059 connection problem and…

I had a CODE5059 connection problem and the very responsive customer service fixed it for me thanks to Asim, very professional

N

Nadir

05/13/24

5 out of 5

Bilal was a great help

Bilal was a great help, he resolved all my issues quickly

K

Kassumon

05/13/24

5 out of 5

immediate response that i got,it was so…

immediate response that i got,it was so relax

SQ

Stephane Quenson

05/12/24

5 out of 5

This VPN does the job

This VPN does the job. The speed is excellent.

DS

Dale S

05/12/24

5 out of 5

I find Pure VPN perfect for all my needs.

I find Pure VPN perfect for all my needs. It is reliable and efficient. Support is prompt and has always resolved any issues I encounter. I would highly recommend.

P

poi

05/12/24

5 out of 5

perfect problem clear

perfect problem clear

C

Cyber

05/11/24

5 out of 5

Always go above and beyond.

Date of experience: May 11, 2024

AB

Adrian Boogaard

05/11/24

5 out of 5

Asim was patient and knowledgeable

Asim was patient and knowledgeable, I was impressed