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Protonmail - New SaaS Software

Protonmail Reviews in August 2026: User Ratings, Pros & Cons

Secure your emails with end-to-end encryption.

2.74

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Protonmail Reviews & Ratings

2.74

Good

Based on 793 ratings & 874 reviews

Are you using Protonmail?

Rating Distribution

Excellent

(320)

Very Good

(82)

Good

(30)

Poor

(48)

Terrible

(394)

Spotsaas Editor’s POV

ProtonMail is a secure email service that prioritizes user privacy through client-side encryption. While it offers robust security features, users may find limitations in storage and advanced functionalities.Read more

Protonmail pros and cons

  • Strong data privacy features

  • User-friendly interface

  • Access via multiple platforms

  • Client-side encryption

  • Limited storage for free users

  • May lack advanced features

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Showing 761-770 out of 874

P

PhoenixG

10/23/19

5 out of 5

Awesome email

Awesome email and awesome support(no ZENDESK) If you have a really important question and ZENDESK didn't help you, write to directly them, they will always help you

P

Pojior

10/21/19

1 out of 5

They suspended my account !

They suspended my account ! Where is the privacy ?!?! They have full access of my email and checked all my received emails ! DON'T TRUST THEM !

W

Wayne

10/18/19

5 out of 5

As advertised

I used to have Gmail before the russians hacked it. I then used zoho mail before I found out that my email and password ended up the dark web. I have been using Protonmail for several months and am glad to confirm that I have so far had 100% safe email use. I have the 2 factor enabled for double security. I have never used any paid features so I can't speak for that, but as of today I am 100% happy with the service that Protonmail provides. If this changes I will edit this review.

W

Wayne

10/18/19

5 out of 5

As advertised

I used to have Gmail before the russians hacked it. I then used zoho mail before I found out that my email and password ended up the dark web. I have been using Protonmail for several months and am glad to confirm that I have so far had 100% safe email use. I have the 2 factor enabled for double security. I have never used any paid features so I can't speak for that, but as of today I am 100% happy with the service that Protonmail provides. If this changes I will edit this review.

CW

Charles W

10/16/19

4 out of 5

"Email that feels safe"

What do you like best about Protonmail? I needed an account to use in addition to my work email that would have end to end encryption, and nearly everyone recommended ProtonMail. I don’t know much about email security, but I can say ProtonMail makes me feel safe What do you dislike about Protonmail? There are a lot of hoops that you have to jump through when you send and recieve file, but I guess that is the price you pay that extra security. What problems is Protonmail solving and how is ...

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BD

BASE DIGTAL

10/16/19

2 out of 5

Good service fallen malicious sales policy

Protonmail sells a judicious and secure brand, the service is good, except for a malicious sales policy. I explain: I have a Proton email since 2017, almost 3 years of use. Service has several qualities such as encryption and well tested iOS app. The problem is that to monetize the service - which is understandable, they started forcing the bar on a premium subscription for me. I, like many of the users of the platform earned in Brazilian reais, and everything I buy in dollars is very ...

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AU

Anonymous User

10/16/19

5 out of 5

"Little sheriff"

What do you like best about Protonmail? Protonmail offers a much more secure email service than regular emails, as it encrypts your emails so that no one can snoop on their content). Also, this company does not require personal information during registration, nor does it keep records of the IPs from which they connect to your account, so your privacy is assured. Keep in mind that their servers are located in Switzerland, so your privacy is protected by their strict laws. Its design is also ...

Read more

AU

Anonymous User

10/16/19

5 out of 5

"Little sheriff"

What do you like best about Protonmail? Protonmail offers a much more secure email service than regular emails, as it encrypts your emails so that no one can snoop on their content). Also, this company does not require personal information during registration, nor does it keep records of the IPs from which they connect to your account, so your privacy is assured. Keep in mind that their servers are located in Switzerland, so your privacy is protected by their strict laws. Its design is also ...

Read more

CW

Charles W

10/16/19

4 out of 5

"Email that feels safe"

What do you like best about Protonmail? I needed an account to use in addition to my work email that would have end to end encryption, and nearly everyone recommended ProtonMail. I don’t know much about email security, but I can say ProtonMail makes me feel safe What do you dislike about Protonmail? There are a lot of hoops that you have to jump through when you send and recieve file, but I guess that is the price you pay that extra security. What problems is Protonmail solving and how is ...

Read more

AU

Anonymous User

10/13/19

4.5 out of 5

"It's a must mail"

What do you like best about Protonmail? The use of the email address is very simple and secure. What do you dislike about Protonmail? Group management is not practical. Adding attachments either. What problems is Protonmail solving and how is that benefiting you? Encryption is present in native. This makes it easy to secure the mail thing that is not taken by other mail.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].