Prokeep Reviews in June 2026: User Ratings, Pros & Cons

"Prokeep makes communicating with my customer effortless."

What do you like best about Prokeep? It is extremely helpful when trouble shooting customer issues over the phone. Being able to immediately see pictures of what technicians are looking at is invaluable. What do you dislike about Prokeep? Not much. Being able to set up groups or classify people by branch of business would be helpful What problems is Prokeep solving and how is that benefiting you? We work in the HVAC-R industry and it is very helpful in keeping us in contact with our ...

"Has helped us grow our sale 10 fold!!!!"

What do you like best about Prokeep? Looking up pass threads and know it is there in case you need to pull it back up.Also the ability to look at pictures is a huge help. What do you dislike about Prokeep? When you seach a name up some time you have to reset prokeep to get it to show up. What problems is Prokeep solving and how is that benefiting you? Less time on the phone and can muilt tasking.

"LOV"

What do you like best about Prokeep? Pictures to the branch. Plus other things that are added. What do you dislike about Prokeep? Lack of marketing presence to the electrical industry to reach our customers. What problems is Prokeep solving and how is that benefiting you? Creating a point for the customers to get taken care of through text messages.

"Fantastic and simple"

What do you like best about Prokeep? That we can use or same land line and still keep better records of correcspondence with my contractors without needing to have 3-4 sources of information. What do you dislike about Prokeep? I wish I could attached more than 1 picture file at a time. What problems is Prokeep solving and how is that benefiting you? Wasting time talking on the phone when a contractor simply needs to know that a part is "in". And I can coordinate with field guys to confirm parts.

"ProKeep helps me to receive pictures and communicate with our customer with ease."

What do you like best about Prokeep? being able to go back and look at conversation history What do you dislike about Prokeep? searching for contacts can be difficult at times What problems is Prokeep solving and how is that benefiting you? communication with our customers

"MY PROKEEP EXPERIENCE"

What do you like best about Prokeep? IT ALLOWS CUSTOMERS TO SEND US PICTURES OF THEIR PROBLEMS , ISSUES, OR SALES REQUESTS. WITHOUT GIVING OUT MY PERSONAL CELL PHONE NUMBER. What do you dislike about Prokeep? I DON'T HAVE ANY ISSUES. I DON'T LIKE THAT THE FORM HERE KEEPS ASKING FOR MORE INFORMATION ON THIS QUESTION. What problems is Prokeep solving and how is that benefiting you? IT IS A TOOL USEFUL FOR CUSTOMERS TO REACH OUT TO US WITHOUT CALLING IN . SEVERAL PEOPLE CAN VIEW IT AND THE ...

"Great Software Essential for Our Business"

What do you like best about Prokeep? The ability to communicate to Our clients in an exepidte manner , allows [Us] to react to thier needs promptly. While allowing tranfer of documents and pictures What do you dislike about Prokeep? No dislikes.We have been using Prokeep for several years , [We] havent found any dislikes ,at all! What problems is Prokeep solving and how is that benefiting you? Our clients are typically out at construction sites with no access to computers , so Prokeep ...

"Very useful for our customers to be able to text our landline!"

What do you like best about Prokeep? It provides an easy way for our customers to contact us without having to call into the main line and talk with a salesperson. It also allows our customers to be able to send pictures and other media to our sales team instead of trying to explain over the phone. What do you dislike about Prokeep? The only downside is that the numbers don't cooperate with all phone service providers. Microsoft Teams doesn't integrate with ProKeep so we have an issue ...

"Prokeep for Sales Team"

What do you like best about Prokeep? It helps us save time and maintain effective communication with clients. Which also maintains the history of communication for future references without blaming anyone. What do you dislike about Prokeep? They Don't provide 24/7 Live Technical Support which creates some communication gaps between internal and external communication. Recommendations to others considering Prokeep: An easier way to maintain communication with customers and teams considering ...