PrivateVPN Reviews in June 2026: User Ratings, Pros & Cons

Support works well

Support folks were responded promptly and quickly found an solution to my issue. Big thanks to JC and Dale.

Reliable VPN provider

I have been using PrivateVPN for a while. Switching from a more expensive provider, I actually didn't feel any performance issues compared to previous one. I used it both on PC, Android and Android TV, and it works on all platforms with no issues. Sometimes there is a weird bug in the app where it doesn't load any server and I have to restart the app but it is a rare issue and only happens at the start, not during the connection. For the price, I can definitely recommend it. I didn't need ...

Excellent Service

I had an issue with my VPN log in details and contacted Dale via their customer support live chat. I had my issue resolved within minutes and can’t fault the professionalism or customer service in any way. Exceptional way to provide a service to the public and I only wish more would take a leaf out of Private’s (and Dale’s) book. Kudos!

Edward was amazing

Talked to a great agent called Edward! Got help almost mediately and after some troubleshooting he solved my problem! Amazing experience with the support!

Quick, efficient and resolutive support!

PrivateVPN offers a top quality product. To enhance this quality we must consider the support offered to customers which is unique in terms of response times and efficiency and the ability to solve problems.

dale was very supportive giving me the…

dale was very supportive giving me the right way to follow to restore my service. Thank you.

Fast and efficient

I rapidly received a precise reply from Dale. Thanks

I want to express my immense gratitude…

I want to express my immense gratitude to this project and its reliability. In short, I have contacted support with questions several times, and I have always received instant feedback, whether it's the simplest inquiries or those related to blockages in the Russian Federation. It only confirmed my personal opinion that my country is powerless against the reliability of this service, and its only way is to block it! Here is a team, protection, and confidence. I love you, my dears. Thank you ...

Password renewal

I had to renew my password and didn’t quite now how, but Tom came and helped me through the process. Excellent customer service.

Great service!

Great service! Many thanks to technical support specialist Tom!