9.1
Spot Score
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PrivateVPN stands out as an excellent choice for users seeking reliability, affordability, and top-tier customer support in a VPN service. The overwhelming consensus from user reviews highlights the exceptional responsiveness and professionalism of their support team. Whether dealing with technical glitches, resolving connection problems, or navigating ...Read more
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Showing 411-420 out of 2868
JS
Julian Schmitt
11/12/23
Can only recommend this one.
I'm pretty happy about the vpn itself it does what it's supposed to and gives you a few connection options and different protocols but I'm not an expert in that. For streaming this one works great and the price/performance is very good in my opinion. JC from the support team was really friendly and has helped me very patiently and diligent. Almost makes me want to have a problem again. All in all I can really recommend PrivateVPN.
MF
Michele Florea
11/12/23
Very responsive support any time
Very responsive support any time, day or night. Thank you!
RL
R. Louis T
11/12/23
Fast response to problem report.
The support team responded to my problem report within minutes. It's great to know that help is available when we need it.
A
Anonymous
11/11/23
Great customer service by Tom
Tom helped with my ticket - it was a very fast response and the instructions given worked. Thank you.
KS
Kevin Stalker
11/10/23
Tom was very helpful and diligent when…
Tom was very helpful and diligent when communicating with me through several emails. We resolved the VPN issues with his guidance. Many thanks.
MB
Marina Bastounis
11/10/23
Tom was quick and smart
Tom was quick and smart in helping me solve my problem; which he did. Thank you Tom!
D
DR
11/10/23
Fast, efficient and helpful support!
The support team responded and dealt very quickly with a technical issue I raised with them. Unusually nowadays, the response was from a ‘real human’ rather than a bot which makes all the difference. Highly recommended!
H
Habib
11/09/23
JC was very helpful
JC was very helpful. he provided me with i exactly needed and it all took 2 mins.
C
CP
11/09/23
Fully satisfied with support
Prompt answer, polite and helpful. Problem resolved. Could not ask for more.
DO
Dave Ogborn
11/09/23
Hi all private VPN are a good company
Hi all private VPN are a good company, within a very shirt time after emailing them they reply and are very helpful and responsive Tom helped tonight when I had a problem I have been with private VPN for quite a few years and because of their advice and help I can normally sort it out but in case I cannot I ask for assistance all in all a great team, Dave O
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