9.1
Spot Score
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PrivateVPN stands out as an excellent choice for users seeking reliability, affordability, and top-tier customer support in a VPN service. The overwhelming consensus from user reviews highlights the exceptional responsiveness and professionalism of their support team. Whether dealing with technical glitches, resolving connection problems, or navigating ...Read more
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Showing 341-350 out of 2868
G
gwen
12/16/23
ferdinand was very helpful in fixing my…
ferdinand was very helpful in fixing my connection, i had no idea a complex password could negatively effect vpn preformance. thank you very much!
RW
Robert Westra
12/16/23
Reliable VPN provider.
Reliable VPN provider. Excellent customer support when things suddenly don't go as expected. Needed help on a Sunday @ 3PM CDT. Geo blocking problem resolved via email in < 1 hr by customer support employee named Tom.
DP
DAVID PIKE
12/15/23
Swift issue resolve time
Problems connecting swiftly resolved through online chat
RH
Richard Holmes
12/15/23
Very helpful
Edward always gets the problem sorted. Quick response too. Cannot fault them
SF
Stephen F
12/15/23
Great support from Tom at PrivateVPN
Tom was very quick and detailed with his responses. Exceeded all expectations!
RG
Ralf Gräf Front Yard BBQ
12/14/23
very competence help!
Date of experience: December 15, 2023
CB
Chris Brown
12/14/23
Got confused, sorted in 5 minutes
Got confused, Dale helped. Everything works now, only took 5 minutes :)
JA
John Amor
12/14/23
Excellent from the online team ,Tom…
Excellent from the online team ,Tom suggested a change in settings and had an instant improvement on the VPN performance
C
Carl
12/14/23
Software Update for iMac with Sonoma OS
Had no access to PrivateVPN as result of OS update to my iMac. Dale solved the problem with updated software. His response was immediate.
MS
mike Summers
12/13/23
Very fast response
Very fast response, and solutions. Computers are really not my forte, however the Staff made it very easy for me to to follow, and problem was resolved very fast. A terrific company, PrivateVPN.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
