9.1
Spot Score
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PrivateVPN stands out as an excellent choice for users seeking reliability, affordability, and top-tier customer support in a VPN service. The overwhelming consensus from user reviews highlights the exceptional responsiveness and professionalism of their support team. Whether dealing with technical glitches, resolving connection problems, or navigating ...Read more
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Showing 21-30 out of 2868
D
Daniel
06/23/24
I had a question
I had a question, and the customer relations person, Tom. Responded in less than 5 minutes and answered my question rapidly, very professional and friendly. The customer service is excellent thanks to people like Tom.
ME
Milford Edge
06/23/24
Ferdinand solved my problem first-time…
Ferdinand solved my problem first-time in less than a minute. That's never happened before.
D
Daniel
06/23/24
I had a question
I had a question, and the customer relations person, Tom. Responded in less than 5 minutes and answered my question rapidly, very professional and friendly. The customer service is excellent thanks to people like Tom.
IO
Idil Ozer
06/23/24
Jim was super helpful
Jim helped me greatly, and it is solved!
IO
Idil Ozer
06/23/24
Jim was super helpful
Jim helped me greatly, and it is solved!
SC
Sara C
06/23/24
Thanks Tom!
I am very impressed with the customer service from this company. The online chat is consistently answered by a person (promptly after the bot asks just one or two questions) who actually listens and responds appropriately to give the answers in a helpful way - like Tom, who was excellent this evening and really impressed me: I have just requested specific details on a receipt and have been told the amendments will be emailed to me - so convenient! The product also seems to be excellent ...
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SC
Sara C
06/23/24
Thanks Tom!
I am very impressed with the customer service from this company. The online chat is consistently answered by a person (promptly after the bot asks just one or two questions) who actually listens and responds appropriately to give the answers in a helpful way - like Tom, who was excellent this evening and really impressed me: I have just requested specific details on a receipt and have been told the amendments will be emailed to me - so convenient! The product also seems to be excellent ...
Read more
ME
Milford Edge
06/23/24
Ferdinand solved my problem first-time…
Ferdinand solved my problem first-time in less than a minute. That's never happened before.
EE
Erwin E Guevara Solano
06/22/24
easy to understand
Date of experience: June 22, 2024
H
Herb
06/22/24
Tom and Richard were great and very…
Tom and Richard were great and very patient with me. I highly recommend both for helping novices like me. They deserve a raise and praise for the job they do.
