PrivateVPN Reviews in November 2026: User Ratings, Pros & Cons

Really good assistant,

Really good assistant,very professionalfast in messages and in solving problems,The test service was very satisfactory and I hope it is in time. I am faithful to work with your VPNThese days I will advertise your service

Excellent support

Excellent support. I would recommend this company to anyone

Using on Linux

I have a Linux system & recently started using privatevpn. & found it easy to install. I needed a little support from their help desk to find the right server. I received a prompt email explaining how to overcome my small problem & I was able to set everything up & start to use the VPN. I would recommend Privatevpn .

Poor: Does not work for me on Mac OS 10.10.5

After 1 year with Express VPN, I tried Private VPN but came to conclusion within the same day that this service would not work for me. They do not support Mac OS older than 10.11. I had no problems installing the much more sophisticated ExpressVPN on OS Yosemite.Customer service was not helpful. None of the alternative solutions suggested to me worked. Then i also realised this service is unlikely to work in China. Got my money back without problems and I am now signed up again with Express ...

They are very good

They are very good! An excellent VPN provider, with a great number of servers and server locations. Most important, they have a help desk that works to perfection, with quick, clear and effective replies.Strongly recommended.

Empfehlenswert!

Empfehlenswert aber mit einigen Abstrichen in der Bedienerführung!

Excellent and surprisingly great customer support

Tried a few VPN providers and I’m very satisfied with this one. Their customer service made the different.

Great product

This product is easy to install and just works. Had an issue when Windows updated it self, emailed customer support and got a response in less than 1 hour. Determined the problem, corrected it and even followed up with me to ensure it was working to my satisfaction. Thats what customer support should be!

Private VPN Excellent Customer Service

I was unable to connect to PrivateVPN so I contacted Private VPN Customer Service. Withiun minutes Manish Gehlot contacted me with 2 suggestions to re-establish the connection. I tried the first suggestion and I was able to reconnect.Private VPN customer service was fast, efficient and knowledgeable Thanks Michael NearyToronto

Best VPN out there

Everything was simple and easy to set up. Basically, install and go. I have had to change a few settings now and then but that was most likely because my IP changed theirs. PrivateVPN was quick to respond to my call for help and resolved the issue with one email. The kill switch, which is vital for me, works perfectly. I highly recommend PrivateVPN>