PrivateVPN Reviews in November 2026: User Ratings, Pros & Cons

good service and excellent

good service and excellent , fast customer support

Reliable, good service

I've used Private VPN for over six months and it's worked fine. I've been happy with the customer support provided if there were any niggles.

Excellent support

It took just one email reply from Richard to solve my issue and get me connected to the UK. This was achieved in a timely manner, and followed up by Martin, the supervisor, asking for my opinion of the service. Great teamwork.

Works ok but customer service non existent !!!

I was using Hide my A not allowed to say the real name !! which I have for a number of years - very good but become far too pricey....... so checked out for a cheaper alternative and found Private vpn...... Now it works fine and is a perfectly acceptable price 👍. But so far the customer service has been non existent 😚 the “live chat” is a joke - as you write a question and get a “live” answer we will respond by e mail....... so it’s not live chat then !!! I have sent one or 2 actual e ...

Good, reliable VPN service, and best-ever value.

Very easy to set up and get working. I had a few initial questions about different settings and options. These were quickly dealt with via live chat and email. Operators were knowledgeable, patient and polite. Overall, very well specified VPN service, with Netflix and other specialist servers, efficient back-up service, and pretty much unbeatable value for money.

Stop looking!!....The VPN you want is here!!

Ok so they don't have as many servers as some VPN's...but PrivateVPN is all about quality over quantity... I have been using PrivateVPN for the past 3 weeks and have only had 2 dropouts both of which I'm pretty sure were my fault...the "Kill switch" worked perfectly both times and so did the "Application Guard"..port forwarding works like a dream too, I torrent a lot so I needed a VPN that would accommodate this and PrivateVPN just does what it says on the tin. Where they really shine is ...

Great service.

I bought a subscription for a specific purpose....Initially it didn't work so I sent a request off to customer service.I had a reply and a solution to my problem within an hour...super service

Tech support got right back to me the…

Tech support got right back to me the same day and got my problem fixed right away.

So far so very good!

I'm new to VPN so really didn't know where to start. The customer service I received via email, about how to install and set up was very clear and easy to follow. Response was also quick so an excellent first experience!

I am so impressed with private VPN…

I am so impressed with private VPN the service is the best out there. Customers service is very fast I use them on all my devices. The price is great.