PrivateVPN Reviews in November 2026: User Ratings, Pros & Cons

It is always asking for updates which fail, so cant use

It is always asking for updates, fails to install, so cant use it, this has happened several times now, let me continue without the update already. cant recommendI submitted a ticket via portal tia

Private VPN

Great service, and great customer service.

Raised a query with Privatevpn

Raised a query with Privatevpn, received a quick reply, problem solved. Great service.

Private VPN is a superior service for…

Private VPN is a superior service for internet & streaming anonymity being economical, superior customer support and ease of use. The connection is very fast, and the couple of small issues I have encountered was immediately resolved by their cust service reps. They were attentive and made me feel important and acted to resolve quickly. As a senior on a fixed budget internet safety and economics are important to me and that is why I have referred my senior friends to Private VPN. The best ...

Good VPN service.

I use privatevpn to watch my favourites TV programmes. Fast. Good technical support to configurate. Happy with the service

This company cares for its clients

This company cares for its clients. I had a couple of problems which were sorted within the hour.Very good customer service and the vpn works very well

Great service with outstanding customer support

I have used PrivateVPN for several months and enjoyed great service. Suddenly, I experience problems obtaining IP addresses after connecting with vpn servers. Contacted PrivateVPN customer support via email. Customer support was very helpful and knowledgeable. They carefully worked on identifying the source of the problem (which was of my making) and corrected it. I found the level of customer support to be outstanding. High recommend PrivateVPN.

Need a VPN? Can't go wrong with PrivateVPN.

I've been a user for a number of years. Performance and price are great, and with the occasional special offer, really very good value for money. All that would be as naught if the thing did not work, but ... it does. Connect to the server of your choice - which can take a little time at popular times of the day - and once you are connected, you can remain connected without dropouts or go-slows for days on end if you so wish. Yes, I'm writing this review because those nice people at ...

It was more or less working until…

It was more or less working until today. I can't login, and when trying to go on their website, i get "The owner of this website (privatevpn.com) has banned your IP address"???No way of contacting them directly, I don't know what to do, that's an incredible situation, never seen that.Actually found the support mail on this webpage, contacted them and they replied. Will see how it goes, and update the stars accordingly.EDIT: less than 6h later, problem solved! So going to 4 stars, thx a lot!

service

brilliant customer service never had any problem with contacting them