PrivateVPN Reviews in November 2026: User Ratings, Pros & Cons

Really good!

So far I’m really pleased with this VPN. The customer service is amazing, quick response and solved my problem.

It’s easy to set up and does what it says on the tin

It’s easy to set up and does exactly what you need...it slows the connection down so expect downloads and streaming to take time...but they RAG (red amber green) rate countries so you can see who has the fastest speed - very useful. Overall I will be signing up on a longer term - very satisfactory service!Also great customer service feedback - quick and easy email service!

Simple to use and no hassles

I have been using PrivateVPN for a year and am very satisfied with it. My prior experience with VPNs was so so. They were troublesome to load and rerlatively expensive. PrivateVPN is very economical for me, a modest user. It loads quickly and there is an incredible selection connections. Also, I am pleased with the tech service. I recently had a bug in my system and the program would not load. Over a number of sessions the tech guy persisted and fixed the problem.

Great service!

VPN works very well. I had a little technical issue about two months down the line, and opened a support ticket, which was dealt with quickly and efficiently. I got clear instructions how to solve the problem and everything started working again. Thanks!

Good job

Good job, Serghei!

Two years of excellence

Two years, just about to press the button for a third: excellent service - any issues at all and they come right back to you and resolve them at once. Best service of any product bought like this - and that includes Microsoft!

Five star customer support

I subscribed this service for two years, and products offered is enough for my use. The support is five star, always respond my email right away and solve any issues. I strongly recommend this VPN service!

Good support when needed

Good support when needed

After having big troubles with my ASUS…

After having big troubles with my ASUS router the privateVPN stuff worked hard to solve the issue and they did it!!!

Very slow to connect and therefore I…

Very slow to connect and therefore I reached out to the staff in order to cancel within the 30 days period. Apparently I can't because there is a 100GB limit that is mentioned "somewhere". I have requested a way to track the use of the app and that I might share my experience out there, and here is their reply : "Next time, be more gentle and you'll see you get the same treatment back! I make exceptions for customers from time to time, but that's kind customers!"