PrivateVPN Reviews in November 2026: User Ratings, Pros & Cons

Excellent company with first-rate customer service

My honest experience was worry until I had a live chat with JL. They explained to me that I had tried to enter the "wrong" password too many times and the program had shut me out. I was told to uninstall my program and reinstall it from a link provided. After about 15 minutes, it appeared that my computer's ISP was in Sweden. Success! I was beyond pleased with customer support.

Excellent VPN it does all it says it…

Excellent VPN it does all it says it does with good speeds all around I had a slight problem accessing USA netflix I contacted there support and asked what I needed to do to get it sorted I was given simple instructions on what to do and in no time It was working a great all round service.

Exactly what I need

PROS & CONS What are the best aspects of this product? It does exactly what I need it to do, from an easy setup to actual execution. What aspects are problematic or could work better? Nothing at all. The things PrivateVPN does is tops for me. What specific problems in your company were solved by this product? Being able to access content that may not have been available in other countries, and that it's so user-friendly and easy to power up and down. Are you a current user of ...

I started getting low speeds on VPN and…

I started getting low speeds on VPN and reached out to support, big mistake! Here is the reply i got:Hi,You can't expect anything else when you run a VPN on a router with low-profile CPU. You can't compare your speed with and without VPN when you run a VPN on your router as that's completely two different things.Sincerely,Yuri Sari @PrivateVPNA simple & polite upgrade suggestion to my hardware would have been enough.Anyway, service works fine when it is working. Buy it and hope you never ...

I am new to having and using a VPN

I am new to having and using a VPN. Since i purchased the service, I had assistance with downloading it correctly and setting up my firestick to use in the hotel room while traveling. In a matter of a couple hours, i was in contact with 2 great PrivateVPN customer service representatives. Both, to include Serghei Florea were very quick to respond to my needs and provided what I needed.

Nice,professional and fast service

Nice,professional and fast service

Fast and efficient help

Fast and efficient help

Good vpn with good speeds from UK…

Good vpn with good speeds from UK servers and European servers .. good customer service ..would recommend

Great VPN

Great VPN! Never troubles with buffering! Support is also very quick and helpful

Secure VPN

PROS & CONS What are the best aspects of this product? I feel at ease knowing that it's PrivateVPN that enables me to work with secret client data securely, even when I use a public wifi. What aspects are problematic or could work better? It would be great to set price points that are more competitive with other VPNs since the services are almost next to similar. What specific problems in your company were solved by this product? Being able to work with confidential information ...