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PrivateVPN - VPN Software

PrivateVPN Reviews in May 2025: User Ratings, Pros & Cons

Securely connect to your home network from anywhere.

4.5

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PrivateVPN Reviews & Ratings

4.5

Very Good

Based on 1656 ratings & 2868 reviews

Rating Distribution

Excellent

(2781)

Very Good

(53)

Good

(10)

Poor

(6)

Terible

(18)

Expert's Review

PrivateVPN stands out as an excellent choice for users seeking reliability, affordability, and top-tier customer support in a VPN service. The overwhelming consensus from user reviews highlights the exceptional responsiveness and professionalism of their support team. Whether dealing with technical glitches, resolving connection problems, or navigating ...Read more

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Showing 2561-2570 out of 2868

DT

Don T

04/09/20

5 out of 5

Excellent customer service great VPN

Excellent customer service great VPN, satisfied customer..

D

Donald

04/08/20

5 out of 5

Excellent

Excellent, patient, service from Serghei Florea! Problem resolved!

B

Bette

04/07/20

4 out of 5

Access everywhere

PROS & CONS What are the best aspects of this product? I like that PrivateVPN is speedy, so data overhead and lags are avoided. I'm also assured that the connections I link to are trusted and secure. What aspects are problematic or could work better? I wish it could be more affordable, with appealing packaged rates that are competitive with other VPNs in the market. What specific problems in your company were solved by this product? I'm able to access information from sources ...

Read more

UI

User in Accounting

04/07/20

3.5 out of 5

Great easy to use vpn

What do you like best? simple to use product. It simple to login in very easy to use. What do you dislike? Sometimes takes a bit longer to connect to the vpn What problems are you solving with the product? What benefits have you realized? Private VPN protects our network traffic

SR

Sandy R.

04/06/20

5 out of 5

I have bought the service two times…

I have bought the service two times now.Dispite my open source OS , the customer care service helped me quickly to make it work.Keep it up guys

ST

Sara Turansky

04/05/20

5 out of 5

Excellent company with first-rate customer service

My honest experience was worry until I had a live chat with JL. They explained to me that I had tried to enter the "wrong" password too many times and the program had shut me out. I was told to uninstall my program and reinstall it from a link provided. After about 15 minutes, it appeared that my computer's ISP was in Sweden. Success! I was beyond pleased with customer support.

SW

steve williamson

04/04/20

5 out of 5

Excellent VPN it does all it says it…

Excellent VPN it does all it says it does with good speeds all around I had a slight problem accessing USA netflix I contacted there support and asked what I needed to do to get it sorted I was given simple instructions on what to do and in no time It was working a great all round service.

A

Arvilla

04/04/20

5 out of 5

Exactly what I need

PROS & CONS What are the best aspects of this product? It does exactly what I need it to do, from an easy setup to actual execution. What aspects are problematic or could work better? Nothing at all. The things PrivateVPN does is tops for me. What specific problems in your company were solved by this product? Being able to access content that may not have been available in other countries, and that it's so user-friendly and easy to power up and down. Are you a current user of ...

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B

Brian

04/03/20

5 out of 5

I am new to having and using a VPN

I am new to having and using a VPN. Since i purchased the service, I had assistance with downloading it correctly and setting up my firestick to use in the hotel room while traveling. In a matter of a couple hours, i was in contact with 2 great PrivateVPN customer service representatives. Both, to include Serghei Florea were very quick to respond to my needs and provided what I needed.

A

Andrzej

04/03/20

5 out of 5

Fast and efficient help

Fast and efficient help

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].