9.1
Spot Score
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PrivateVPN stands out as an excellent choice for users seeking reliability, affordability, and top-tier customer support in a VPN service. The overwhelming consensus from user reviews highlights the exceptional responsiveness and professionalism of their support team. Whether dealing with technical glitches, resolving connection problems, or navigating ...Read more
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Showing 2261-2270 out of 2868
M
Marcus
05/18/21
Great Work Thanks
Hi, I had an issue connecting my VPN and one of your agent (Yuri Sari) helped me sorting the problem quickly and efficiently, Thank you.
JB
Jessica Budds
05/17/21
Really helpful technical support
Really helpful technical support, especially for those who are not very good at computer problems! Thank you JL
BB
brian bishop
05/17/21
Ed to the rescue!
I've been using Private VPN for the past 4 years & was having problems logging into email accounts & some websites. Used the Private VPN chat feature & Ed was able to in very short order help solve the problem. Very impressed with Ed & my Private VPN service. I'll be sticking with Private VPN, it's been a very reliable VPN service & support is top notch.
MA
Michele Ancis
05/17/21
Always very helpful and professional
Always very helpful and professional! Keep up the great work!
AM
Ann-louise Mårtensson
05/17/21
I hade a problem and JL fixed it in…
I hade a problem and JL fixed it in about 5 seconds :) If you have a problem dont wait like me and get frustrated, ask for help and you get it.. To bad i cant give more than 5 stars, never got help this fast before :)
M
Matteo
05/17/21
Problem solved
Problem solved. Very kind
DB
DENNIS BAUMANN
05/16/21
I had trouble set up Private VPN on my Linux computer.
I had trouble set up Private VPN on my Linux computer. One of their agents worked with me for 2 days to get it running correctly. He did a GREAT job.
H
Heath
05/15/21
PrivateVPN thoughts
PROS: I like that we had a hassle-free and speedy setup with PrivateVPN because it's very secure and we gpt to use it on the servers that we needed. CONS: I wish there wasn't any limit on data. The price could still be improved, and so is being able to use it on other devices. Perhaps also a Chrome extension would be helpful.
BS
Bernard Stoneham
05/15/21
Loading vpn onto Chromebook
Great service so quick and efficient-if only other support services were so good.Highly recomment to anyone
E
Eric
05/15/21
I updated my O.S
I updated my O.S. from Kubuntu 18 to version 20.04 and ended up having to do a fresh install which meant I had to reinstall the VPN. Kept on connecting and then crashing. Private VPN team used TeamViewer and had everything working within minutes. Immediate first class service. On a Sunday afternoon 😁😁😁. Why pay for a VPN? so you can get a tech geek to fix it if it crashes.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
