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PrivateVPN - VPN Software

PrivateVPN Reviews in May 2025: User Ratings, Pros & Cons

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4.5

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PrivateVPN Reviews & Ratings

4.5

Very Good

Based on 1656 ratings & 2868 reviews

Rating Distribution

Excellent

(2781)

Very Good

(53)

Good

(10)

Poor

(6)

Terible

(18)

Expert's Review

PrivateVPN stands out as an excellent choice for users seeking reliability, affordability, and top-tier customer support in a VPN service. The overwhelming consensus from user reviews highlights the exceptional responsiveness and professionalism of their support team. Whether dealing with technical glitches, resolving connection problems, or navigating ...Read more

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Showing 2221-2230 out of 2868

A

amir

06/09/21

5 out of 5

JL , so patient , so poliet

JL , was an amazing helper and she took all the time needed to walk me thorough , step by step . I do appreciate her patience and professionalism. thank you, Amir

CS

Clinton Sanchez

06/08/21

5 out of 5

Great customer service

Great customer service. They even responded a few days later to check up on the situation to make sure everything was still good.

MP

Morten på Vålerenga

06/08/21

5 out of 5

I needed to change my mail address

I needed to change my mail address, and I couldn't do it myself. Sent a request for help and was offered help within a few minutes. Then I was clearly and politely told what PrivateVPN needed from me, and then it was solved promptly.

V

Veronica

06/07/21

5 out of 5

Great customer support

PrivateVPN customer support was very fast, they were really attentive and nice about helping me out with the issues I had installing the app on my computer. 10/10

MA

Manoj Avhad

06/07/21

5 out of 5

I am using a Private VPN for almost one…

I am using a Private VPN for almost one year now. Good Services from Private VPN, Fast and Prompt Service, and excellent support, all technicians are very supportive and well experienced, thanks.

P

Pavel

06/05/21

5 out of 5

Perfect tool

The tool works perfectly. When a problem arises, support is quick and efficient.

A

Arwa'

06/05/21

5 out of 5

He us very smart and kind

He us very smart and kind. He managed to solve my blocked VPN problem on my laptop and mobile.

G

Guido

06/04/21

5 out of 5

WONDERFUL SUPPORT !!!

WONDERFUL SUPPORT !!!! JL super professional and kind to help me, and she solved the issue!

SK

sharon kirubakar

06/04/21

5 out of 5

Recommend Privatevpn. Customer Service is very good.

I have been with Privatevpn for couple of years and its been a pleasant experience. The servers are fast and their customer service / response time is top notch. I would definitely recommend others to try this service

P

Pierre

06/03/21

5 out of 5

Great customer support

I had a basic issue that has been solved in a matter of seconds by your agent. So far so good, if it works out in the long run I'll keep my subscription indefinitely.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].