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9.1

SpotScore

PrivateVPN - VPN Software

PrivateVPN Reviews in November 2026: User Ratings, Pros & Cons

Securely connect to your home network from anywhere.

4.94

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PrivateVPN Reviews & Ratings

4.94

Excellent

Based on 2691 ratings & 3043 reviews

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Rating Distribution

Excellent

(2956)

Very Good

(53)

Good

(10)

Poor

(6)

Terrible

(18)

Spotsaas Editor’s POV

PrivateVPN stands out as an excellent choice for users seeking reliability, affordability, and top-tier customer support in a VPN service. The overwhelming consensus from user reviews highlights the exceptional responsiveness and professionalism of their support team. Whether dealing with technical glitches, resolving connection problems, or navigating ...Read more

PrivateVPN pros and cons

  • Easy access to home network

  • Secure internet connection

  • Protects online transactions

  • Anonymous browsing

  • Limited server locations

  • May slow down internet speed

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Showing 2221-2230 out of 3043

DB

Da Brig

09/03/21

5 out of 5

Some connection problems…but good support

I have had a few connection problems occaisionally, but the live chat tech are really helpful and respond immediately and usually resolve the problem.

BC

Bob Carl

09/02/21

5 out of 5

Best customer service ever

Best customer service ever Fast and fixed

DH

Dawn Hutchens

09/02/21

5 out of 5

> Yuri was very patient and very…

> Yuri was very patient and very helpful. My connection problem seems > to be resolved now. Thanks so much.

R

Ramkumar

09/02/21

5 out of 5

Excellent customer service and very good VPN speed!

I have been using PrivateVPN for 4 years and happy with their customer service and the VPN speed. The customer support is very responsive and I have always received a quick resolution to my issues.

ML

Mats Leijon

09/02/21

5 out of 5

Super fast help from support.

Date of experience: September 03, 2021

RG

Roland Ganser

09/02/21

5 out of 5

I couldn’t log in and contact your…

I couldn’t log in and contact your support. Around 15 minutes later I received an answer. Amazing. I tried the advice out and very amazing again it worked. Thanks to your Ferdinand for excellent support. Great help. I will advise everybody for your software. With happy regards Roland

WG

Wanja Gitau

09/01/21

5 out of 5

I have no complaints.

I have no complaints. The service is fast and when there is a problem their customer service is amazing.

F

FOB

08/31/21

5 out of 5

5 Star level of support

I reached out for support to the chat link. Within a minute I had been contacted. The support colleagues spent 20 minutes with me trying to address quite a techinical problem. He was very well informed, very clear in his instructions to me and very quick to respond. The problem was resolved.

MK

Mr Kai Lauren

08/31/21

5 out of 5

Satisfied customer

I have always received prompt assistance from someone at PrivateVPN when I have had problems with a location or connection. Usually I have made some stupid mistake, but still, have never been made feeling that way by an adviser at the helpdesk.

SS

Shining sword

08/30/21

5 out of 5

Login in Issue handled

I had login issue with private vpn app in windows. The issue was handled well by Ferdinand.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].