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9.1

Spot Score

PrivateVPN - VPN Software

PrivateVPN Reviews in June 2026: User Ratings, Pros & Cons

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4.94

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PrivateVPN Reviews & Ratings

4.94

Excellent

Based on 3043 ratings & 3043 reviews

Rating Distribution

Excellent

(2956)

Very Good

(53)

Good

(10)

Poor

(6)

Terible

(18)

Spotsaas Editor’s POV

PrivateVPN stands out as an excellent choice for users seeking reliability, affordability, and top-tier customer support in a VPN service. The overwhelming consensus from user reviews highlights the exceptional responsiveness and professionalism of their support team. Whether dealing with technical glitches, resolving connection problems, or navigating ...Read more

PrivateVPN pros and cons

  • Easy access to home network

  • Secure internet connection

  • Protects online transactions

  • Anonymous browsing

  • Limited server locations

  • May slow down internet speed

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Showing 1851-1860 out of 3043

JB

John Bendiks

05/07/22

5 out of 5

VPN wouldn't connect

VPN wouldn't connect. Advised to delete it then download again. Done the trick. Sorted.

JY

Jessica Yáñez de Gonzalez

05/07/22

5 out of 5

Very Satisfied with the support!

I was having trouble with my payment an Ferdinand was very kind and helped me a lot! =)

M

Mat

05/06/22

5 out of 5

Fixed in the end

After initially having a problem via chat, as no one connected for ages then they disappeared - not sure why. I tried again in reply to the email they sent and the issue was fixed within minutes👍🏻😀

DJ

Debbie Jackson

05/06/22

5 out of 5

Excellent on all fronts - flawless

The service is really good. The thing that I can’t believe though is how responsive the customer service is and how knowledgeable the technical support team are. Everything worked perfectly but I had a specific issue with one connection that I needed. Looking on the internet it was clear that the connection I was having trouble with was a common issue for VPN service providers so I nearly didn’t try to sort it. I then decided to contact PrivateVPN on the off chance that they could resolve ...

Read more

DI

Dimitris Ioannidis

05/06/22

5 out of 5

Immediate Support Response.

Immediate Support Response. Clear instructions..helped me resolve a connectivity problem in old linux distro. This software is by far the best for any device and OS!!

RB

Rik B

05/05/22

5 out of 5

Helped me for over an hour!

Assistant JL has just spent over an hour helping me download the app onto my new fire stick, enabling me to use private vpn on my TV. I am really happy with the effort put in to assist me in this endeavour. Top work! Great job!

RP

Roli Poli

05/03/22

5 out of 5

Very good customer service

Very good customer service. Quick response and very polite staff. James was that guy who helped me with my issue. He clearly explained me everything step by step what to do to solve the problem. I'm very satisfied.

松下 裕紀

05/02/22

5 out of 5

The response was quick and polite

The response was quick and polite. The result went well and I was very satisfied.

PM

Patrycja Malinowska

05/02/22

5 out of 5

Biplap provided quick and efficient help!

Biplap took the effort to troubleshoot the issue I reported and was very kind. Thank you for the help!

SW

Stafford Waltho

04/29/22

5 out of 5

Awesome customer support from…

Awesome customer support from Ferdinand, he responded and resolved my issue in minutes.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].