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9.6

SpotScore

Private Internet Access VPN - VPN Software

Private Internet Access VPN Reviews in October 2026: User Ratings, Pros & Cons

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4.74

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Private Internet Access VPN Reviews & Ratings

4.74

Excellent

Based on 3152 ratings & 3535 reviews

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Rating Distribution

Excellent

(3247)

Very Good

(85)

Good

(30)

Poor

(33)

Terrible

(140)

Spotsaas Editor’s POV

Private Internet Access (PIA) has garnered a stellar reputation for being a dependable and user-friendly VPN service, as reflected in numerous overwhelmingly positive reviews. Its top selling points include unparalleled reliability, exceptional speed, and strong encryption, which provide users with peace of mind about their online privacy and security. Long-term ...Read more

Private Internet Access VPN pros and cons

  • Reliable and consistent service, with strong security features that increase confidence in online privacy.

  • User-friendly interface with minimal setup, making it accessible even for non-technical users.

  • Highly affordable, offering great value for long-term subscriptions compared to competitors.

  • Does not compromise internet speed, ensuring smooth usage for various activities, including streaming and gaming.

  • Customer support can be hard to reach, with delays in responses occasionally reported.

  • Compatibility issues with certain services (e.g., cryptocurrency exchanges) that block VPN usage.

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Showing 3341-3350 out of 3535

BD

Briana De Luca

08/15/20

5 out of 5

Great support and easy to use!

Trying this VPN for the first time, and so far all is simple, easy to use, and is working great. The chat support was instant, and helpful. Keep up the good stuff!

R

Rolf

08/15/20

5 out of 5

Fantastic Support

Fantastic. Bought a 2 year license with 2 months free. Support had to add the 2 free months - did that instantly - great Service!Been using PIA VPN for about 4-5 years now with very few issues. All resolved.

JO

Julius Obligacion

08/13/20

3 out of 5

VPN’s Internet Speed

I wish the the internet speed is as fast as their customer support response. VPN cuts my ISP’s download speed in half at best and slows down to a crawl sometimes even choking. Hoping they could improve on this or I’ll probably apply for their money back guarantee.

DC

donald christina

08/13/20

1 out of 5

Non Customer Support

Ordered online, payed the fee. On trying to open and set up pop up Log In and Buy now. Log in unsuccessful only other option was "Buy Now". Clicked buy now assuming first charge do not go. Full circle around to download. Checking my credit card account a double charge detected. Received an email: "For your convenience, I have re-sent your account's invoices that contain your 8 digit PIA order number to the email address attached to your account." Did not receive email. After 3 attempts ...

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C

Chris

08/12/20

4 out of 5

Better than hotspot

Better than hotspot

R

Rachniax

08/12/20

5 out of 5

LTT Link

Very pleased with the service so far, Now i can remove some of the bulky browser extensions.

AA

Andrew Arnold

08/11/20

2 out of 5

It does the job

It does the job, however they main issues. First, all their proxy choices are extremely slow. Second, it doesn't offer a easy setup for you Apple TV like other services do....using dynu {d}DNS. Again, it does the job.

TF

Toni Fuksz

08/11/20

3 out of 5

Can do better

Doing job pretty well, quite responsive but with lousy commercial policy. Paid almost double in Europe comparing with US ... on same account ...

R

Ronald

08/11/20

4 out of 5

Snel en goed werkend VPN, aanrader!

Ik gebruik dit VPN pas sinds een paar dagen, vandaar nog geen 5 sterren. Echter, het begin is veel belovend!

M

Mackowiak

08/11/20

5 out of 5

Responsive and excellent service

Responsive and excellent service. I have been using it for a month and currently I don't see any problems

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].