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9.6

SpotScore

Private Internet Access VPN - VPN Software

Private Internet Access VPN Reviews in September 2026: User Ratings, Pros & Cons

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4.74

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Private Internet Access VPN Reviews & Ratings

4.74

Excellent

Based on 3152 ratings & 3535 reviews

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Rating Distribution

Excellent

(3247)

Very Good

(85)

Good

(30)

Poor

(33)

Terrible

(140)

Spotsaas Editor’s POV

Private Internet Access (PIA) has garnered a stellar reputation for being a dependable and user-friendly VPN service, as reflected in numerous overwhelmingly positive reviews. Its top selling points include unparalleled reliability, exceptional speed, and strong encryption, which provide users with peace of mind about their online privacy and security. Long-term ...Read more

Private Internet Access VPN pros and cons

  • Reliable and consistent service, with strong security features that increase confidence in online privacy.

  • User-friendly interface with minimal setup, making it accessible even for non-technical users.

  • Highly affordable, offering great value for long-term subscriptions compared to competitors.

  • Does not compromise internet speed, ensuring smooth usage for various activities, including streaming and gaming.

  • Customer support can be hard to reach, with delays in responses occasionally reported.

  • Compatibility issues with certain services (e.g., cryptocurrency exchanges) that block VPN usage.

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Showing 3241-3250 out of 3535

RW

Rongchen Wang

10/01/20

5 out of 5

Private Internet Access is THE best VPN…

Private Internet Access is the best VPN I ever used. It always connects smoothly and never disconnect by it self. It is very reliable.

M

MW

10/01/20

5 out of 5

Very good product

Very good product. Have been using for over a year, and it's been working great. Very easy to use. Never have had any problems.

T

Thijs

10/01/20

5 out of 5

PIA is al jaren een betrouwbare keus

Ik heb PIA vanaf 2016 gebruikt en toen was het al een indrukwekkende VPN service. Daarna een tijdje Torguard, Surfshark en Nord geprobeerd, maar sinds recentelijk weer terug bij PIA. De Windows/Linux app is enorm verbeterd en ze ondersteunen nu Wireguard, wat in theorie een stuk sneller zou moeten zijn voor bijvoorbeeld gigabit verbindingen. Ook ondersteunen ze tegenwoordig de US versie van Netflix, wat ideaal is, aangezien daar veel meer op te zien is. De klantenservice heb ik niet zoveel ...

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LR

Luis Rodriguez

10/01/20

5 out of 5

I had problems updating my payment…

I had problems updating my payment data. Bien verified my account and sent my a link where I could solve the problem. Was corteous and very to the point.I am very satisfied.

SG

Steven Grout

09/30/20

2 out of 5

Recommended to me I wish it wasn’t

This was recommended to me.I wanted to use this with my unifi usg and couldn’t get it working so called customer support. They told me they don’t support the router so I couldn’t do what I was told I could prior to getting the subscription.I found the customer services very unhelpful and uninterested to be honest. The service itself is ok. However there are some sites that won’t work if you have the PIA activated. I couldn’t be bothered to try and trouble shoot this due to the disappointing ...

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DR

David Rawle

09/29/20

2 out of 5

Disappointing VPN service

Disappointing service. Although quite fast for downloads (>100Mb/s), the loading of the first page of any site in all of my browsers sometimes took minutes.nslookup from command line looked fine, but it wouldn't play nicely with looking up sites in web browsers on Mac OS.

MB

Mark Beyerl

09/29/20

5 out of 5

Excellent Service

I’ve used PIA for a year and have been very happy with the service. When my first year expired, I signed up for two more years. That should say something. While there can be a slight delay in streaming compared to using straight wifi, it isn’t a big deal at all. I only notice it if I’m trying to move forward or backward in a video.My daughter recently started using it to watch sporting events that aren’t available in our area. That has worked fantasticly. She’s also used it to watch shows ...

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RW

Rick Walsh

09/28/20

4 out of 5

Easy to download and connect

Easy to download and connect. Unobtrusive. Good value for money.

P

private_person

09/28/20

5 out of 5

Good vpn

Good vpn, I like the feature where I can choose some apps to bypass the vpn. Speed is fast. I think their dns is not as good as others, it doesn't resolve all my sites.

K

Kevin

09/28/20

5 out of 5

Fast, Easy, Effective

Fast, Easy, Effective

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].