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9.6

SpotScore

Private Internet Access VPN - VPN Software

Private Internet Access VPN Reviews in September 2026: User Ratings, Pros & Cons

Safeguard your online privacy with top-notch VPN.

4.74

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Private Internet Access VPN Reviews & Ratings

4.74

Excellent

Based on 3152 ratings & 3535 reviews

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Rating Distribution

Excellent

(3247)

Very Good

(85)

Good

(30)

Poor

(33)

Terrible

(140)

Spotsaas Editor’s POV

Private Internet Access (PIA) has garnered a stellar reputation for being a dependable and user-friendly VPN service, as reflected in numerous overwhelmingly positive reviews. Its top selling points include unparalleled reliability, exceptional speed, and strong encryption, which provide users with peace of mind about their online privacy and security. Long-term ...Read more

Private Internet Access VPN pros and cons

  • Reliable and consistent service, with strong security features that increase confidence in online privacy.

  • User-friendly interface with minimal setup, making it accessible even for non-technical users.

  • Highly affordable, offering great value for long-term subscriptions compared to competitors.

  • Does not compromise internet speed, ensuring smooth usage for various activities, including streaming and gaming.

  • Customer support can be hard to reach, with delays in responses occasionally reported.

  • Compatibility issues with certain services (e.g., cryptocurrency exchanges) that block VPN usage.

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Showing 3211-3220 out of 3535

FJ

Frank Jankovsky

10/13/20

5 out of 5

Coming over from Express VPN this is a…

Coming over from Express VPN this is a good value. The connection speedhas been very good so far.

CD

Christophe Domingos

10/12/20

4 out of 5

Need more time to explore the program

Need more time to explore the program. So far, so good.

MS

Melissa Spears

10/11/20

5 out of 5

Privatr Internet Access is a great serviceI had used PIA before and when I needed…

I had used PIA before and when I needed a VPN again I knew exactly who to go to. Easy to use and a good deal.

RG

Rattle Gunz

10/11/20

5 out of 5

Used PIA for the last 2 years with very…

Used PIA for the last 2 years with very little issue. Seems to work as described so I just renewed for another 2 years .

S

Steve

10/11/20

1 out of 5

Bait and switch - Be careful

Long story short, DO NOT SIGN UP IF YOU PLAN TO KEEP YOUR WINDOWS 7!!It seems like PIA is disabling the service to Windows 7 after October 31st, so I am trying to figure out if that means I am going to lose all my prepaid money to PIA if I am not planning to upgrade my Wins 7 to Wins 8 or later. It's almost like a bait and switch, they did not disclose that during the sign up but very happy to take my two-year prepaid THEN tell me bad news. I already contacted their customer support team 3 ...

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SH

shahoul hamid jahabar ali

10/11/20

1 out of 5

I wanted a VPN for only two things

I wanted a VPN for only two things. BBC iplayer and watching US Netflix. Both did not work on the day I signed up. And so have requested for a refund. Still waiting.

PS

Peggy Sue Nash Dean

10/10/20

1 out of 5

lack of help except in confusinmg statements

Even though the microsoft program in file explorer says it is installed I do not see any icon showing on my desktop page. I have asked for help but no one wants to enter my computer as I woul;d gikve them permission to find out why there is no icon

MA

Michael A

10/10/20

4 out of 5

Too early to rate.

Too early to rate, so 4 stars for now. So far, I have not encountered the problems I had using the much more expensive ExpressVPN.I wish there were an indicator showing VPN is active.

R

Rich Girling

10/09/20

2 out of 5

No business receipts

The service itself is fine, however just a heads up for any businesses that they do not provide business receipts. Their billing servers simply generate receipts based upon the credit card info, and cannot add business names or tax ID numbers etc.

H

HPE

10/09/20

2 out of 5

Het lijkt geweldig, maar het is waardeloos!

Het lijkt geweldig, maar al snel kreeg ik allerlei problemen met e-mail, Netflix, Amazon Prime, back-ups maken en internet in het algemeen. De eerste keer werd ik binnen een uur geholpen, dus dat leek veelbelovend maar de volgende keren duurde het steeds langer en liet een inhoudelijke reactie op een klacht meer dan een dag op zich wachten. Echt nuttig waren die reacties ook niet meer. Oplossingen hebben ze niet (we werken eraan) dus je moet voor veel dingen die je online doet PIA ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].