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9.6

SpotScore

Private Internet Access VPN - VPN Software

Private Internet Access VPN Reviews in September 2026: User Ratings, Pros & Cons

Safeguard your online privacy with top-notch VPN.

4.74

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Private Internet Access VPN Reviews & Ratings

4.74

Excellent

Based on 3152 ratings & 3535 reviews

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Rating Distribution

Excellent

(3247)

Very Good

(85)

Good

(30)

Poor

(33)

Terrible

(140)

Spotsaas Editor’s POV

Private Internet Access (PIA) has garnered a stellar reputation for being a dependable and user-friendly VPN service, as reflected in numerous overwhelmingly positive reviews. Its top selling points include unparalleled reliability, exceptional speed, and strong encryption, which provide users with peace of mind about their online privacy and security. Long-term ...Read more

Private Internet Access VPN pros and cons

  • Reliable and consistent service, with strong security features that increase confidence in online privacy.

  • User-friendly interface with minimal setup, making it accessible even for non-technical users.

  • Highly affordable, offering great value for long-term subscriptions compared to competitors.

  • Does not compromise internet speed, ensuring smooth usage for various activities, including streaming and gaming.

  • Customer support can be hard to reach, with delays in responses occasionally reported.

  • Compatibility issues with certain services (e.g., cryptocurrency exchanges) that block VPN usage.

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Showing 3031-3040 out of 3535

A

Aqiim

12/06/20

4 out of 5

Incredible pricing

+ Incredible pricing+ Reliable connections+ Tons of locations+ Easy to use+ Great support pages- Many internet pages (especially in Finland) can detect, that I'm behind VPN connection, so they refuse to show videos. Also some videos are not shown, because location is false detected to be in Sweden although I have selected VPN server in Finland.- Still waiting for that Finnish translation.

VC

VERNALD CHEESE

12/06/20

1 out of 5

Since the moment I download the VPN to…

Since the moment I download the VPN to my computer, I encountered so many problems. I tried contacting customer service never got a responds.

ML

michel lemire

12/06/20

1 out of 5

je me suis abonner le 30 novembre a…

je me suis abonner le 30 novembre a private internet access,et je n ai jamais ete capable de me connecter a leurs service ,ils m ont envoyer un mot de passe a entrer et je l ai fait a plusieurs reprise et ils me repondais que ce n etais pas le bon ,j ai reverifier plusieurs fois et reessayer et ils me disait toujours la meme choses ,alors j ai demander d annuller l abonnement 2 heure plus tard et demander un remboursement ,ils ont annuller , et envoyer un message me disant que ca voulais ...

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JF

JEAN-PIERRE FOURNIL

12/05/20

4 out of 5

Un VPN qui fonctionne bien pour un prix…

Un VPN qui fonctionne bien pour un prix raisonnable.Interface claire et connexion rapide.Je l'utilise depuis longtemps et ai pris un abonnement pour 3 ans c'est peu dire.

DW

Dean W

12/05/20

5 out of 5

Very good response to my particular…

Very good response to my particular issue: took the time to understand what I was trying to do and found a workable solution.

EC

Eileen Crawford

12/05/20

5 out of 5

Works well and I feel secure

Works well and I feel secure

KF

Kim Foo

12/05/20

5 out of 5

A simple VPN to use, great for beginners.

A simple and easy to use VPN. I could not have been much happier. It is also easy to navigate the control panel. The price is cheap as well.

C

Carol

12/04/20

1 out of 5

POOR Customer Service~

I have emailed twice and received notes that they would get back to me. Those were 4 days ago. I've used the online chat 3 times,. The first time, (Tuesday) there were several links given to me. I was promised a transcript since I couldn't copy the links. It never came. The last two times, they asked if I wanted someone to contact me. I said yes, please but have not heard from anybody. I'm about to cancel!

WI

Where is my invoice

12/04/20

1 out of 5

Terrible customer support, unhelpful.

Non supportive and unhelpful. I ordered their 3-years plan, asked for an invoice, because I need it for the company, and they won't give it to me, so I unfortunately have to ask for a refund.Their customer support consists of copying and pasting the same template message over and over, until you get the feeling you are talking to a robot or algorithm. I was just asking for something as simple as an invoice for their services with the data of my company, which every company out there should ...

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RF

Raw Fun

12/04/20

4 out of 5

PIA Works great and cust service good enough.

I’ve been with them before. I like the VPN. It’s always worked pretty well for me. Got informative instructions to a problem. Thanks PIA.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].