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9.6

SpotScore

Private Internet Access VPN - VPN Software

Private Internet Access VPN Reviews in September 2026: User Ratings, Pros & Cons

Safeguard your online privacy with top-notch VPN.

4.74

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Private Internet Access VPN Reviews & Ratings

4.74

Excellent

Based on 3152 ratings & 3535 reviews

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Rating Distribution

Excellent

(3247)

Very Good

(85)

Good

(30)

Poor

(33)

Terrible

(140)

Spotsaas Editor’s POV

Private Internet Access (PIA) has garnered a stellar reputation for being a dependable and user-friendly VPN service, as reflected in numerous overwhelmingly positive reviews. Its top selling points include unparalleled reliability, exceptional speed, and strong encryption, which provide users with peace of mind about their online privacy and security. Long-term ...Read more

Private Internet Access VPN pros and cons

  • Reliable and consistent service, with strong security features that increase confidence in online privacy.

  • User-friendly interface with minimal setup, making it accessible even for non-technical users.

  • Highly affordable, offering great value for long-term subscriptions compared to competitors.

  • Does not compromise internet speed, ensuring smooth usage for various activities, including streaming and gaming.

  • Customer support can be hard to reach, with delays in responses occasionally reported.

  • Compatibility issues with certain services (e.g., cryptocurrency exchanges) that block VPN usage.

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Showing 2941-2950 out of 3535

T

Tigo

02/13/21

5 out of 5

Resolved my issue within 5 minutes

Resolved my issue within 5 minutes, thanks alot.

SH

Sandra Haydock

02/12/21

2 out of 5

Won't load on my device

I signed up to use on my devices including a Formuler Z8 for streaming TV, movies etc. I could not get it to load and they just said perhaps it would not work on my device. Message says unknown state. I'm in the UK! I have emailed twice and said it's no good if it won't load and work so asked for a refund. I had paid for a year based on their ad and good reviews. They are very technical. I am not that much. Still waiting for a reply and my money.

RI

RA Inc Inc

02/12/21

4 out of 5

I could not get the payment system to work…

I could not get the payment system to work. Gracel P came on line and walked me though it!

JM

Jon Mann

02/12/21

4 out of 5

All my (Android phone & Laptop) devices…

All my (Android phone & Laptop) devices suddenly would not connect to the PIA servers, live chat provided the soulution very quickly. Great customer suport as always. And quick response.

E

Ed

02/12/21

1 out of 5

So I signed up cause I wanted to use…

So I signed up cause I wanted to use BBC iPlayer. It doesn’t work.They have a try out period, so I asked for my money back. At my first attempt, I get a message that no one is available. Then I do get into a conversation, but the agent leaves the chat before I can ask for a second time if I can get my money back.

S

Sarah

02/12/21

5 out of 5

Ryan was amazing!!!

Ryan was amazing!!!

D

David

02/12/21

5 out of 5

It was only a simple matter but as…

It was only a simple matter but as usual PIA was able to fix the issue without any hassles.

P

psixseven

02/12/21

5 out of 5

Your tech quickly resolved my issue.

Your tech quickly resolved my issue.Customer service was great and I'm now a 2 year plan sub so win win for all. Be well!

WB

Wolfgang Bolz

02/12/21

5 out of 5

new credit card

I got a new credit card and I forgot to update the payment info. So I had some questions about it. The questions were answered faster than I could ask them. I don't think there is a better way to have support.

JT

John The Don

02/11/21

5 out of 5

Was very helpful with what I needed to…

Was very helpful with what I needed to know and with regards to the steps taken to help me.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].