9.6
SpotScore
Private Internet Access VPN Reviews in September 2026: User Ratings, Pros & Cons
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Private Internet Access VPN Reviews & Ratings
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Spotsaas Editor’s POV
Private Internet Access (PIA) has garnered a stellar reputation for being a dependable and user-friendly VPN service, as reflected in numerous overwhelmingly positive reviews. Its top selling points include unparalleled reliability, exceptional speed, and strong encryption, which provide users with peace of mind about their online privacy and security. Long-term ...Read more
Private Internet Access VPN pros and cons
Reliable and consistent service, with strong security features that increase confidence in online privacy.
User-friendly interface with minimal setup, making it accessible even for non-technical users.
Highly affordable, offering great value for long-term subscriptions compared to competitors.
Does not compromise internet speed, ensuring smooth usage for various activities, including streaming and gaming.
Customer support can be hard to reach, with delays in responses occasionally reported.
Compatibility issues with certain services (e.g., cryptocurrency exchanges) that block VPN usage.
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Showing 2891-2900 out of 3535
JP
Jud Personal
02/25/21
Kristina best chat support
Kristina C helped me polish off a problem when I think I stymied others. Explained what I'd done and fixed it! Thank you so much
HS
Hemanth Suresh
02/24/21
Tony is excellent .
Tony is excellent .. Give him a promotion and salary increment too .. Don't post this on any social media though .. thank you
KO
Kevin Ouellette
02/24/21
Great customer service
Great customer service, very enthusiastic to help, and greatly appreciated , Thank YOU
RP
Rob Park
02/24/21
Answered the question right away
Answered the question right away. Knowledgeable
N
Ngoc
02/24/21
Connecting Problem.
I'm not too tech savvy and I was having problems in connecting my VPN, but both Anthony and Ronnie were able to give me simple follow step by step guidance in resolving my issue within a short time span.Really appreciate their help and assistance.
B
Bearman
02/23/21
PIA, where customers matter!
Simply put, I had a question and Liza answered it quickly and completely. She demonstrated the excellent customer service that I've come to expect from PIA. I am very satisfied. Someone give her a raise!
AA
Aydan Abrahams
02/23/21
Amazing service!
Amazing service!I would recommended this to anyone :) Customer service is on point!
K
KMC
02/23/21
Quick response times
Response times were quick, though I was unable to use the chat function on Safari for iPad OS (the edit boxes would not accept input).I contacted to inquire about a pricing issue and received an answer right away,
O
Orly
02/23/21
Great App
Great App, been using for years. Customer service is excellent and fast!
M
Malik
02/23/21
They quickly helped me resolve my…
They quickly helped me resolve my issues, PIA has made sure that my online activity is pretty much without a trace. Thanks
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].