9.6
SpotScore
Private Internet Access VPN Reviews in September 2026: User Ratings, Pros & Cons
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Private Internet Access VPN Reviews & Ratings
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Spotsaas Editor’s POV
Private Internet Access (PIA) has garnered a stellar reputation for being a dependable and user-friendly VPN service, as reflected in numerous overwhelmingly positive reviews. Its top selling points include unparalleled reliability, exceptional speed, and strong encryption, which provide users with peace of mind about their online privacy and security. Long-term ...Read more
Private Internet Access VPN pros and cons
Reliable and consistent service, with strong security features that increase confidence in online privacy.
User-friendly interface with minimal setup, making it accessible even for non-technical users.
Highly affordable, offering great value for long-term subscriptions compared to competitors.
Does not compromise internet speed, ensuring smooth usage for various activities, including streaming and gaming.
Customer support can be hard to reach, with delays in responses occasionally reported.
Compatibility issues with certain services (e.g., cryptocurrency exchanges) that block VPN usage.
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Showing 2821-2830 out of 3535
GS
Gary Schmitz
03/12/21
I wanted to upgrade my plan
I wanted to upgrade my plan, and the person was reallywonderful.Verified I wanted to keep the new account and add the remaining days from old account to the new account,then delete old account.Yes it was done perfectly:-)Gary Schmitz
IL
Igor Lesnenko
03/11/21
No iOS app in Russia
No iOS app in Russia, no alternative installation guide.inb4:I am sorry to hear that you have been experiencing issues with the VPN. If you are interested in troubleshooting, please open a ticket with our Helpdesk - helpdesk/new-ticket
S
Scott
03/11/21
Excellent response and service!
The support was great! Answered my questions and resolved my issue very quickly. Thank you!
CJ
Chris Johnson
03/11/21
Bien helped me through the live chat…
Bien helped me through the live chat functionality when I had accidentally setup a second subscription. They merged my accounts easily and without any hassle.
B
Barry
03/11/21
mix-up with renewing an account
mix-up with renewing an account. Kristina was very helpful and my problem was resolved very easily. The reason for 4 stars is because I couldn´t understrand how the problem ocurred in the first place otherwise it would have been 5. I have been with PIA for years and have found them very good.
P
Pdiddy
03/11/21
Initiated a technical support chat and…
Initiated a technical support chat and immediately received a response from a contact named: Bryan M. (updated/corrected spelling). His replies and responses were quick and helpful!
T
TL
03/11/21
The help was fast an easy
The help was fast an easy, and the service provide was quick. THANKS ALOT!
D
D.P
03/11/21
Excellent work
Excellent work, technician Edwin C. Sorted two of my problems in one row today. The service is faultless.
D
Dave
03/11/21
Had a problem with my subscription…
Had a problem with my subscription lapsing, Jelvy set me up with a link and kept my original account intact. Great service
D
DJr
03/10/21
Quick and easy tech support!
I was unable to use vpn while using chrome extension but tech support suggested I download the app from play store and all problems are resolved now!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].