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9.6

SpotScore

Private Internet Access VPN - VPN Software

Private Internet Access VPN Reviews in September 2026: User Ratings, Pros & Cons

Safeguard your online privacy with top-notch VPN.

4.74

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Private Internet Access VPN Reviews & Ratings

4.74

Excellent

Based on 3152 ratings & 3535 reviews

Are you using Private Internet Access VPN?

Rating Distribution

Excellent

(3247)

Very Good

(85)

Good

(30)

Poor

(33)

Terrible

(140)

Spotsaas Editor’s POV

Private Internet Access (PIA) has garnered a stellar reputation for being a dependable and user-friendly VPN service, as reflected in numerous overwhelmingly positive reviews. Its top selling points include unparalleled reliability, exceptional speed, and strong encryption, which provide users with peace of mind about their online privacy and security. Long-term ...Read more

Private Internet Access VPN pros and cons

  • Reliable and consistent service, with strong security features that increase confidence in online privacy.

  • User-friendly interface with minimal setup, making it accessible even for non-technical users.

  • Highly affordable, offering great value for long-term subscriptions compared to competitors.

  • Does not compromise internet speed, ensuring smooth usage for various activities, including streaming and gaming.

  • Customer support can be hard to reach, with delays in responses occasionally reported.

  • Compatibility issues with certain services (e.g., cryptocurrency exchanges) that block VPN usage.

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Showing 2811-2820 out of 3535

L

Luigi

03/15/21

5 out of 5

Simple solution provided, thanks

Simple solution provided

G

Giovanni

03/15/21

5 out of 5

Solved problems with installation file

Experienced problems with file installation, Kristine helped me solving the issue. Awesome

DR

Diana Ryder

03/15/21

5 out of 5

Fast Reply

Fast Reply. Fast resolution.

PH

Paul Hasak

03/15/21

5 out of 5

Great customer support!

Kristina C explained things well and offered options that addressed my concerns.

J

Josh

03/14/21

5 out of 5

Everything good so far

Everything good so far, please be aware Dedicated IP's are not valid for OpenVPN config. Other than that, price-performance has been good so far!

C

COLIN

03/14/21

5 out of 5

help me fix the issue i had

help me fix the issue i had

DL

David Lee

03/13/21

2 out of 5

No Technical Support - Don't waste your money

I cancelled my account after 3 hours. I had issues connecting to the VPN service using the Chrome browser extension. Which did not work. Opened a chat message to support and I wish I hadn't. Total lack of knowledge or technical ability. I think after wasting around an hour I was told by the 2nd support agent that everyone was having issues with the Browser extension. I cancelled there and then. I'm sure if you dont have any issues ever then this is a fine service but the support sucks.I did ...

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FF

Fabrizia Fidanza

03/12/21

1 out of 5

Customer service does not exist, no refund received.

It is like 20 days that I am asking a refund as PIA is unuseful to bypass the amazon VPN detector. Since that day I sent something like 7 mails, to which I have been replied with automated messages. This is a scam

S

Sepi

03/12/21

5 out of 5

I didn't have to wait a long time to…

I didn't have to wait a long time to get an agent to help me. My issue was simple, but it was handled in a timely manner.

Y

yoav

03/12/21

5 out of 5

Thanks to the professional service…

Thanks to the professional service provider I was able to get the details for the registration.I received professional service with proper empathy

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].