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8.6

Spot Score

PrimePay - Payroll Software

PrimePay Reviews in May 2025: User Ratings, Pros & Cons

Streamline your payroll with ease.

4.2

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PrimePay Reviews & Ratings

4.2

Very Good

Based on 158 ratings & 61 reviews

Rating Distribution

Excellent

(50)

Very Good

(5)

Good

(2)

Poor

(1)

Terible

(3)

Expert's Review

PrimePay has consistently proven itself as a highly functional and user-centric payroll and HR solution, earning accolades for its intuitive platform, responsive customer support, and customizable features. Many users highlight its ease of use, particularly for tasks like employee onboarding, payroll management, and tax filing. The self-service features empower ...Read more

PrimePay pros and cons

  • Excellent and responsive customer service, with notable representatives often earning high praise.

  • Streamlined user interface that is intuitive, user-friendly, and requires minimal technical expertise.

  • Robust self-service options for employees, reducing HR workload and enhancing user autonomy.

  • Comprehensive payroll processing, tax filings, and reporting, simplifying payroll and compliance tasks.

  • Lack of dedicated account representatives for some users, leading to inefficiencies and inconsistent problem resolution.

  • Issues with updated features such as cloud registration, resulting in errors and frustration.

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