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SpotScore

Powtoon - Presentation Software

Powtoon Reviews in August 2026: User Ratings, Pros & Cons

Engage, captivate, and connect with Powtoon.

4.81

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Starts from $19 / Month when Billed Yearly, also offers free forever plan

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Powtoon Reviews & Ratings

4.81

Excellent

Based on 1819 ratings & 1819 reviews

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Rating Distribution

Excellent

(1636)

Very Good

(131)

Good

(18)

Poor

(7)

Terrible

(27)

Spotsaas Editor’s POV

Having analyzed recent reviews, it's evident that Powtoon excels in customer service, with many users praising the prompt and helpful responses from the support team. Customers appreciate the swift resolution of issues and the efficient handling of queries. The team's responsiveness and willingness to go the extra mile stand out as key strengths of the ...Read more

Powtoon pros and cons

  • Responsive and timely customer service with helpful and personal interactions.

  • Quick resolution of issues, often within hours, demonstrating efficient support.

  • Proactive assistance in solving problems and offering solutions promptly.

  • Support team shows generosity and flexibility with pricing to accommodate users.

  • Limited functionalities and heavy reliance on premium features can hinder free users' experience.

  • Slow loading times reported, impacting the user experience and productivity.

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Showing 941-950 out of 1819

XG

XxFiGi GamingxX

09/17/20

4 out of 5

ip address

well my ip address has been block when i contact them i think it responded for an hour and now it is back thank you powtoon! and the presentation examples are good

NR

Nikhita Rajesh

09/15/20

5 out of 5

It was really good

It was really good. The person that I was chatting with, was very efficient and willing to help me in any given circumstance. I really appreciated the service:))

Y

Yolanda

09/14/20

5 out of 5

Excellent resource

Excellent resource. My students were quite engaged in viewing the videos I made featuring them. The animation is what, actually, intrigued them.

JS

Joshua Steinfeld

09/13/20

5 out of 5

Very fast response time and had a way…

Very fast response time and had a way to resole my issue

D

denise

09/13/20

5 out of 5

Speedy reply

Speedy reply to request for change from monthly to annual plan!

PA

Paula Andrea Murillo V

09/11/20

5 out of 5

Excelent support and plan

Excelent support and plan! Excelent tool for marketing

JR

Jon Rydberg

09/11/20

5 out of 5

Very helpful!

Date of experience: September 12, 2020

YM

Yui Matsuoka

09/11/20

5 out of 5

I had hard time converting my classical…

I had hard time converting my classical powtoons to the new ones. I asked for help and Amir helped me with very good communication and fast handling. Thank you very much!

SC

Sara C L

09/10/20

5 out of 5

Project recovery

I accidentally deleted a project I was working on and the Powtoon help desk support promptly recovered the project back to my workspace.

KM

Katrina May Segura

09/10/20

5 out of 5

Work got deleted

When I came back to continue my work in Powtoon, I got a message "The Powtoon you are requesting may have been deleted." And couldn't find it in my work space so I asked for help. Both Gisele and Kenny accomodated me really well. They asked me what video it was and sent me a screenshot of the videos that I deleted recently for my reference. Although I could not find it anymore, I appreciate that they responded hours after I asked for help.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].