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9.1

Spot Score

Powtoon - Presentation Software

Powtoon Reviews in May 2025: User Ratings, Pros & Cons

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4.7

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Powtoon Reviews & Ratings

4.7

Excellent

Based on 1568 ratings & 1809 reviews

Rating Distribution

Excellent

(1626)

Very Good

(131)

Good

(18)

Poor

(7)

Terible

(27)

Expert's Review

Having analyzed recent reviews, it's evident that Powtoon excels in customer service, with many users praising the prompt and helpful responses from the support team. Customers appreciate the swift resolution of issues and the efficient handling of queries. The team's responsiveness and willingness to go the extra mile stand out as key strengths of the ...Read more

Powtoon pros and cons

  • Responsive and timely customer service with helpful and personal interactions.

  • Quick resolution of issues, often within hours, demonstrating efficient support.

  • Proactive assistance in solving problems and offering solutions promptly.

  • Support team shows generosity and flexibility with pricing to accommodate users.

  • Limited functionalities and heavy reliance on premium features can hinder free users' experience.

  • Slow loading times reported, impacting the user experience and productivity.

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Showing 51-60 out of 1809

M

Meryl

08/30/23

5 out of 5

I really appreciated the help I received at Powtoon

I had very quick and very helpful responses to my questions. And the people I dealt with were wonderful and friendly too!

AG

Alessandra Gaudio

08/30/23

5 out of 5

Quick response and helpful

Date of experience: August 31, 2023

M

Meryl

08/30/23

5 out of 5

I really appreciated the help I received at Powtoon

I had very quick and very helpful responses to my questions. And the people I dealt with were wonderful and friendly too!

AG

Alessandra Gaudio

08/30/23

5 out of 5

Quick response and helpful

Date of experience: August 31, 2023

FM

Fiona Middleton

08/29/23

5 out of 5

Quick and friendly service with ideal…

Quick and friendly service with ideal resolution. Thank you!

FM

Fiona Middleton

08/29/23

5 out of 5

Quick and friendly service with ideal…

Quick and friendly service with ideal resolution. Thank you!

NP

NM PERA

08/28/23

5 out of 5

The PowToon staff (including Ron and…

The PowToon staff (including Ron and Volodymyr) were very responsive and helpful. I always receive such great customer service from your team of staff!

NP

NM PERA

08/28/23

5 out of 5

The PowToon staff (including Ron and…

The PowToon staff (including Ron and Volodymyr) were very responsive and helpful. I always receive such great customer service from your team of staff!

MP

Melissa Poli

08/25/23

5 out of 5

I accidentally deleted a video and went…

I accidentally deleted a video and went into panic mode! The Powtoon staff responded immediately, asked a few clarifying questions and solved my problem saving me a ton of work, I am so grateful!

MP

Melissa Poli

08/25/23

5 out of 5

I accidentally deleted a video and went…

I accidentally deleted a video and went into panic mode! The Powtoon staff responded immediately, asked a few clarifying questions and solved my problem saving me a ton of work, I am so grateful!