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9.1

Spot Score

Powtoon - Presentation Software

Powtoon Reviews in May 2025: User Ratings, Pros & Cons

Engage, captivate, and connect with Powtoon.

4.7

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Powtoon Reviews & Ratings

4.7

Excellent

Based on 1568 ratings & 1809 reviews

Rating Distribution

Excellent

(1626)

Very Good

(131)

Good

(18)

Poor

(7)

Terible

(27)

Expert's Review

Having analyzed recent reviews, it's evident that Powtoon excels in customer service, with many users praising the prompt and helpful responses from the support team. Customers appreciate the swift resolution of issues and the efficient handling of queries. The team's responsiveness and willingness to go the extra mile stand out as key strengths of the ...Read more

Powtoon pros and cons

  • Responsive and timely customer service with helpful and personal interactions.

  • Quick resolution of issues, often within hours, demonstrating efficient support.

  • Proactive assistance in solving problems and offering solutions promptly.

  • Support team shows generosity and flexibility with pricing to accommodate users.

  • Limited functionalities and heavy reliance on premium features can hinder free users' experience.

  • Slow loading times reported, impacting the user experience and productivity.

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Showing 61-70 out of 1809

HO

Haji Orujov

08/21/23

5 out of 5

The responce was very quick

The responce was very quick, and the problem I was facing was solved in matter of minutes. Quality servicešŸ‘šŸ»

HO

Haji Orujov

08/21/23

5 out of 5

The responce was very quick

The responce was very quick, and the problem I was facing was solved in matter of minutes. Quality servicešŸ‘šŸ»

LH

Linda Heinbauch

08/03/23

5 out of 5

Expert, courteous assistance!

I wasn't expecting to have my issue resolved so quickly. Diana answered every question and email that I had. I had expected this to take several days, allowing for time to have emails go back and forth; it was handled in one morning!

LH

Linda Heinbauch

08/03/23

5 out of 5

Expert, courteous assistance!

I wasn't expecting to have my issue resolved so quickly. Diana answered every question and email that I had. I had expected this to take several days, allowing for time to have emails go back and forth; it was handled in one morning!

IV

I Vennie

07/28/23

5 out of 5

Very Impressed

They fixed my issues immediately and kept in contact throughout the entire process. I didn’t think it was going to be a pleasant experience. They were amazing; very friendly and extremely helpful. I was impressed. Thank you!

IV

I Vennie

07/28/23

5 out of 5

Very Impressed

They fixed my issues immediately and kept in contact throughout the entire process. I didn’t think it was going to be a pleasant experience. They were amazing; very friendly and extremely helpful. I was impressed. Thank you!

LR

Lydia Rolle-Key

07/27/23

5 out of 5

Very helpful and resolved the issue

Date of experience: July 28, 2023

LR

Lydia Rolle-Key

07/27/23

5 out of 5

Very helpful and resolved the issue

Date of experience: July 28, 2023

NS

Naomi Shorttle

05/29/23

4 out of 5

Support team, very helpful.

I am not very knowledgeable when it comes to technology, so it has taken me a long time to make a video. However it would have taken me even longer without the support available. I had to ask many questions, and the team responded to them all very quickly, and were able to solve all my problems. Thanks to them I have a video for my assignment. I bit of advice, open in Google chrome!! Otherwise like me, you panic when nothing works.

MR

Maria Rita Favareto

05/24/23

5 out of 5

Quick repply and very thoughtfull.

Date of experience: May 25, 2023