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9.1

Spot Score

Powtoon - Presentation Software

Powtoon Reviews in May 2025: User Ratings, Pros & Cons

Engage, captivate, and connect with Powtoon.

4.7

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Starts from $19/Month when Billed Yearly, also offers free forever plan

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Powtoon Reviews & Ratings

4.7

Excellent

Based on 1568 ratings & 1809 reviews

Rating Distribution

Excellent

(1626)

Very Good

(131)

Good

(18)

Poor

(7)

Terible

(27)

Expert's Review

Having analyzed recent reviews, it's evident that Powtoon excels in customer service, with many users praising the prompt and helpful responses from the support team. Customers appreciate the swift resolution of issues and the efficient handling of queries. The team's responsiveness and willingness to go the extra mile stand out as key strengths of the ...Read more

Powtoon pros and cons

  • Responsive and timely customer service with helpful and personal interactions.

  • Quick resolution of issues, often within hours, demonstrating efficient support.

  • Proactive assistance in solving problems and offering solutions promptly.

  • Support team shows generosity and flexibility with pricing to accommodate users.

  • Limited functionalities and heavy reliance on premium features can hinder free users' experience.

  • Slow loading times reported, impacting the user experience and productivity.

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Showing 331-340 out of 1809

K

Katie

01/23/22

5 out of 5

Efficient, helpful and friendly

Date of experience: January 24, 2022

AC

Andrea Carolina Velasquez De A

01/23/22

5 out of 5

Excellent

Excellent service

M

Minal

01/22/22

5 out of 5

Very helpful and super fast in…

Very helpful and super fast in responding and troubleshooting. I will come back again in the future.

PB

Paul-Eric Boulanger

01/19/22

5 out of 5

Great support

I have had great suuport from customer service. I had to address billing issues and got answers within 15 minutes. Everything was fixed within 30 minutes. Great cooperation. Thank you!

VL

Vijaya Lakshimi

01/19/22

5 out of 5

Contacted Powtoon on subscription and…

Contacted Powtoon on subscription and our company has special procurement requirements for processing the orders. Kenny A assisted with all the requests in the most timely manner. Excellent customer support even before we are their customers. Great work Kenny A! Best regards, Vijaya from Singapore!

NF

nur fatimah

01/19/22

4 out of 5

IP address has been blocked.

I want to buy the monthly plan but it did not approve. So, I tried several card to buy it but my IP address has been blocked.

AU

Asmat U

01/18/22

5 out of 5

"Powtoon the best digital presentation designing friend!"

What do you like best about Powtoon? I started working on Powtoon back in 2012 when one of my office colleagues suggested me for some marketing presentation and its digital presentation and animated characters are so fun and fascinating to present in my meetings. Thank You!

JC

Jim C

01/18/22

0 out of 5

"Video creation is OK; They Stole My Money"

What do you like best about Powtoon? The characters used in the videos were good. What do you dislike about Powtoon?

BR

Beatriz Rebelo

01/17/22

5 out of 5

Thanks for resolve my problem

Thank you for the fast solution to my problem!

KB

Kerry Busquine

01/17/22

5 out of 5

Efficient and friendly

Efficient and friendly. Solved my issue fairly quickly.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].