9.1
Spot Score
Engage, captivate, and connect with Powtoon.
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Starts from $19/Month when Billed Yearly, also offers free forever plan
Having analyzed recent reviews, it's evident that Powtoon excels in customer service, with many users praising the prompt and helpful responses from the support team. Customers appreciate the swift resolution of issues and the efficient handling of queries. The team's responsiveness and willingness to go the extra mile stand out as key strengths of the ...Read more
Responsive and timely customer service with helpful and personal interactions.
Quick resolution of issues, often within hours, demonstrating efficient support.
Proactive assistance in solving problems and offering solutions promptly.
Support team shows generosity and flexibility with pricing to accommodate users.
Limited functionalities and heavy reliance on premium features can hinder free users' experience.
Slow loading times reported, impacting the user experience and productivity.
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Showing 221-230 out of 1809
EV
Easy Vietnamese with buddies
06/03/22
I receive great support from Powtoon
I'd like to say thanks to the Customer Service team in Powtoon for your amazing service and quick response! I have been supported a lot by them. I truly appreciate their professional attitude and quick solutions to my problems! Great work and I can't wait to continue creating more videos on Powtoon!
EV
Easy Vietnamese with buddies
06/03/22
I receive great support from Powtoon
I'd like to say thanks to the Customer Service team in Powtoon for your amazing service and quick response! I have been supported a lot by them. I truly appreciate their professional attitude and quick solutions to my problems! Great work and I can't wait to continue creating more videos on Powtoon!
CL
Cyntia Lusiana
06/02/22
very helpful
Date of experience: June 03, 2022
CL
Cyntia Lusiana
06/02/22
very helpful
Date of experience: June 03, 2022
L
Lynn
05/24/22
Thank you!
Kenny answered my questions and was able to give me a one-time discount code since they don't have nonprofit pricing.
ME
Maryann Eden
05/22/22
Customer Service Went Above and Beyond
I was having difficulty with a feature that I needed to produce a quality educational video for young children. After spending significant time working on a video, I came across an issue that was detrimental to my learner’s experience. Customer service went above and beyond to assist me with providing me with the feature I needed! As an educator, I appreciate the help in making my job a bit easier so I can provide the instruction I need.
EN
Evelyne Nicolaou
05/19/22
I could not edit a video made in the…
I could not edit a video made in the old version of Powtoon. I got a response the same day, and my video was converted and I easily found it with my other videos. It saved me hours of work! THANK YOU!
L
Lysiane
05/16/22
Very quick answer
Very quick answer, efficient, thanks a lot !
M
Maëlys
05/15/22
The support team was very reactive
The support team was very reactive. They could help me and resolve my issue.
TS
Truth Seeker
05/15/22
Powtoon: User Friendly, Customer Oriented an overall Quality Product
Powtoon is user friendly and customer centered. Whenever I have a question the response is always quick and very friendly. I would normally send my question in the middle of working and I always get a fast response, concise and clear. I have been a customer for five months and I am very happy with the service and the quality of the product.
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