9.1
Spot Score
Engage, captivate, and connect with Powtoon.
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Starts from $19/Month when Billed Yearly, also offers free forever plan
Having analyzed recent reviews, it's evident that Powtoon excels in customer service, with many users praising the prompt and helpful responses from the support team. Customers appreciate the swift resolution of issues and the efficient handling of queries. The team's responsiveness and willingness to go the extra mile stand out as key strengths of the ...Read more
Responsive and timely customer service with helpful and personal interactions.
Quick resolution of issues, often within hours, demonstrating efficient support.
Proactive assistance in solving problems and offering solutions promptly.
Support team shows generosity and flexibility with pricing to accommodate users.
Limited functionalities and heavy reliance on premium features can hinder free users' experience.
Slow loading times reported, impacting the user experience and productivity.
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Showing 1591-1600 out of 1809
FP
Faye Peeters
06/01/19
Great service! Great product!
I have been working with Powtoon animations for some time now and am quite happy with the service and attention to detail. As a PRO customer, you also have access to the Facebook Powtoon Premium group, which will give you worthwile feedback on your new creations. I recently had a problem with my subscription type and needed to contact customer service. I was helped immediately and was happy with their solution.
SS
Saidie Santiago
05/30/19
Customer Support
Customer support has been VERY accommodating and fast!!!
GR
Greg Rose
05/29/19
Needed help with a change to my account…
Needed help with a change to my account which was out of the ordinary, but the Support Team quickly and accurately was able to help and correct the info. Would give 10 stars for Powtoon Support, but your rating only goes to FIVE!Please feel free to use the above in marketing if you'd like. Greg R.
AF
Audra Flaherty
05/29/19
My ticket was reviewed by you but I…
My ticket was reviewed by you but I still do not have my avatar and components back. They disappeared. I was told, oh, now I see, you're right they're gone. Then I received an email saying your ticket is resolved. What kind of answer is that? No solution.
KK
Kirill Kost
05/27/19
Thanks
Thanks. Great Service!
K
Kirill
05/26/19
Thanks
Thanks. Great Service!
MV
Maria Victoria Caminos Autino
05/22/19
I had a problem and the solution they…
I had a problem and the solution they offered was much better that I could imagine. Thank you! Happy to remain in Powtoon.
MG
Manoj Goel
05/21/19
Truly exceptional customer service &…
Truly exceptional customer service & prompt support extended that too in super express time. Appreciate it.
AH
Adil Hasan
05/20/19
I really appreciate how prompt you guys…
I really appreciate how prompt you guys are in replying to query.
VN
Viêt Ngân Ly Phat
05/19/19
The Customer Support Team fixed my…
The Customer Support Team fixed my issue in less than 5 minutes. Thank you!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
